''678055'',''true'',''678055'',''false'',''Submission for the position: Unit Customer Service Representative - (Job Number: 260001M4)'',''false'',''678055'',''false'',''true'',''Unit Customer Service Representative'',''260001M4'',''!*!
Facilitates the smooth running of the nursing unit by performing a broad range of clerical duties; transcribes medical orders, maintains medical records, communicates effectively, and assists in providing a safe and efficient unit. Ensures the accuracy and efficiency of registration of patients for outpatient procedures and in-house admissions.
Essential Functions
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Answer questions regarding services, policies, and procedures, providing accurate information.
- Act as a liaison between patients, families, and medical staff, relaying messages and updates as needed.
- Assist in scheduling appointments, coordinating admissions, and managing patient flow within the unit.
- Address and resolve patient concerns or complaints promptly and professionally, escalating issues to management when necessary.
- Maintain a calm demeanor in high-pressure situations, ensuring patient needs are prioritized.
- Perform clerical duties such as filing, data entry, and maintaining patient records in accordance with HIPAA regulations.
- Assist with insurance verification and billing inquiries, ensuring patients understand their coverage and financial responsibilities.
- Work collaboratively with nursing staff, physicians, and other departments to ensure efficient patient care and service delivery.
- Participate in unit meetings and training sessions to enhance knowledge and skills related to customer service and patient care.
'',''!*!
Facilitates the smooth running of the nursing unit by performing a broad range of clerical duties; transcribes medical orders, maintains medical records, communicates effectively, and assists in providing a safe and efficient unit. Ensures the accuracy and efficiency of registration of patients for outpatient procedures and in-house admissions.
Essential Functions
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Answer questions regarding services, policies, and procedures, providing accurate information.
- Act as a liaison between patients, families, and medical staff, relaying messages and updates as needed.
- Assist in scheduling appointments, coordinating admissions, and managing patient flow within the unit.
- Address and resolve patient concerns or complaints promptly and professionally, escalating issues to management when necessary.
- Maintain a calm demeanor in high-pressure situations, ensuring patient needs are prioritized.
- Perform clerical duties such as filing, data entry, and maintaining patient records in accordance with HIPAA regulations.
- Assist with insurance verification and billing inquiries, ensuring patients understand their coverage and financial responsibilities.
- Work collaboratively with nursing staff, physicians, and other departments to ensure efficient patient care and service delivery.
- Participate in unit meetings and training sessions to enhance knowledge and skills related to customer service and patient care.
'',''!*!
Education
High School Diploma Or
GED
Certification
- Basic Life Support (BLS) American Red Cross or American Heart Association
'',''!*!
Education
High School Diploma Or
GED
Certification
- Basic Life Support (BLS) American Red Cross or American Heart Association
'',''Crystal River'',''Crystal River'','''','''',''
TGH Crystal River (TGHCR)
6201 N Suncoast Boulevard
Crystal River, 34428
'',''TGH Crystal River'',''6201 N Suncoast Boulevard'','' '',''Crystal River'',''34428'',''On Site'',''On Site'',''Nursing (Technical/Clerical)'',''Nursing (Technical/Clerical)'',''Tampa General Hospital-Citrus'',''Tampa General Hospital-Citrus'',''Full-time'',''Full-time'','''','''',''Night Job'',''Night Job'','''','''',''On Site'',''On Site'','''','''','''','''',''6:45pm-7:15am'',''6:45pm-7:15am'',''15.07'',''15.07'',''Apr 27, 2026, 2:23:08 PM'',''Apr 27, 2026, 2:23:08 PM'',''false'',''678055'',''678055'',''true'',''678055'',''false'',''Submission for the position: Unit Customer Service Representative - (Job Number: 260001M4)'',''false'',''678055'',''false'',''true''