Unit Desk Clerk - Days/Evenings - Geisinger South Wilkes Barre New Advanced Acute Care Medical Surgical Unit

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Who we are looking for

The ideal candidate for this position is a highly motivated individual who is committed to delivering the highest quality care to our patients. They will demonstrate a strong ability to meet both the orientation and long-term full-time scheduling requirements of the role.

Reliability, punctuality, and strong attendance are essential — this candidate consistently shows up on time and ready to contribute meaningfully each day. They are responsive and dependable, with excellent teamwork and communication skills that foster collaboration and support across the care team. A proactive and engaged presence is key to thriving in this role and ensuring exceptional patient outcomes.

Responsible and accountable for performing a wide range of clerical duties in a patient care environment.

• Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
• Assures appropriate bed assignment.
• Ensures timely notification of teletracking upon discharge.
• Performs clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribes and processes orders according to unit standards.
• Releases and confirms ordered tests to appropriate departments.
• Coordinates transportation of patients to multiple tests.
• Communicates patient related information promptly to the appropriate care team member.
• Participates in obtaining and communicating electronic information as pertinent to the nursing unit.
• Communicates with food services to ensure appropriate patient diets.
• Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
• Obtains and orders supplies.
• Files forms and reports according to standards.
• Maintains an organized patient care environment.
• Operates, problem solves, and takes corrective measures for clerical equipment.
• Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assists with transporting blood products to and from Blood Bank as needed.
• Assists care team in the collection of necessary data or reports.
• Precepts and mentors new staff in a professional, positive manner.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Benefits of working at Geisinger:

•         Full benefits (medical, dental and vision) starting on day oneThree medical plan choices, including an expanded network for out-of-area employees and dependents
•         Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contributionCompany-paid life insurance, short-term disability, and long-term disability coverage
•         401(k) plan that includes automatic Geisinger contributionsGenerous paid time off (PTO) plan that allows you to accrue time quickly
•         Up to $5,000 in tuition reimbursement per calendar yearMyHealth Rewards wellness program to improve your health while earning a financial incentive
•         Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved onesEmployee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
•         Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

  Join the Geisinger Family! Apply now!

  Position Details:

  • Full Time, Days/Evenings Position (36 Hours/weekly)

  • 3 – 12 hour shifts 7am – 7:30pm

  • Every other weekend and holiday rotation required

  Geisinger South Wilkes Barre is a small community hospital focused on high reliability with exceptional care, collaborative teamwork and community commitment.

  Geisinger South Wilkes Barre is proud to receive ANCC Magnet Recognition®, the highest and most prestigious distinction a health care organization can receive for nursing practice and quality patient care. 

  Education:

  High School Diploma or Equivalent (GED)- (Required)

  Experience:

  Certification(s) and License(s):

  Skills:

  Communication, Computer Literacy, Customer Service, Teamwork

  OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

  • KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
  • EXCELLENCE: We treasure colleagues who humbly strive for excellence.
  • LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
  • INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
  • SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

  We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

  We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. 

• We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.