Under general supervision, coordinates organizational and communication activities among staff, physicians, departments, patients and visitors for the assigned unit(s). Responsible for clerical functions, accurate maintenance of patient documentation including order entry and coordination of patient admission, transfer and discharge.
This position requires the full understanding and active participation in fulfilling the mission of AHMC- Anaheim Regional Medical Center. It is expected that the employee demonstrate behavior consistent with the core values of AHMC- Anaheim Regional Medical Center and AHMC Healthcare Inc. The employee shall support AHMC-Anaheim Regional Medical Center’s strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to; Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and other initiatives.
Responsibilities:
Essential Job Functions
Consistently apply infection control policies/practices.
Meet population specific competencies.
Attend department specific education/training, inservices, and staff meetings.
Participate in department specific performance improvement project.
Facilitates communication activities between caregivers, departments, patients and visitors including prioritizing and triaging all incoming telephone calls according to organizational and unit expectations.
Performs clerical activities including ensuring complete patient medical records and absolute accuracy of order entry.
Updates Medact as necessary with new orders to ensure patients receiving correct test sequencing.
Alerts nursing staff to stat or “now” orders.
Maintains accurate daily census and other statistical information such as outpatient logs for appropriate units.
Accountable to plan, order, stock all office and chart supplies necessary to effectively perform work.
Interacts with visitors, patients, members of medical and nursing staff and other departments in courteous manner consistent with customer service goals.
Answers call lights as needed.
Attire and appearance will be professional at all times in accordance with hospital policy.
Demonstrates the ability to safely and competently respond and assist within scope of practice during urgent and emergent situations.
Obtains non narcotic medications from pharmacy as requested by RN/Physicians in urgent/emergent situations.
Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the hospital, and its related interests.
Perform special projects, other related work, and other duties as requested.
Monitors and interprets accurately cardiac rhythms of patients on monitor. Informs licensed caregiver of dysrhythmia(s) as they occur.
Maintains integrity of the telemetry system. Reports all malfunctions or needed adjustments of equipment..
Ensures that all alarms are on at all times with appropriate parameters. Immediately reports to RN if patient is not on the monitor.
Other duties as assigned.
Qualifications:
EDUCATION/TRAINING/EXPERIENCE
Successful completion of AHMC ARMC Basic Arrhythmia Exam within 30 days of entry to position.
LICENSURE/CERTIFICATIONS
Current BLS-HCP certification
JOB SPECIFIC COMPETENCIES
Effective communication
Effective problem solving and multi-tasking skills.
Effective organizational skills with the ability to multi-task and prioritize duties.
Performs data input/order entry with accuracy.
Ability to meet physical requirements of the position per attached Physical Demand Analysis with or without reasonable accommodation.
Proficient in data entry.
Proficient in medical terminology.
Proficient in dysrhythmia recognition
Numbers & Facts
Location
Anaheim, California
Industry
Business Services - Other
Company Size
20 to 49 employees
Year Founded
2005
Website
https://www.healthsourcemso.com/
About Company
Health Source MSO, Inc is an organization that provides management and administrative support. Located in the heart of Alhambra, HSMSO started in 2005 with less than 10 employees. Over the past 11 years, we have prospered and now have grown to over 60 employees. We manage over 250,000 members, 7 hospitals, 18 IPAs, and 9 Health Plans. We strive to be the best and our goal is to pay claims accurately and quickly.
Challenging but rewarding jobs await you. We are an equal employment opportunity employer. Join our team today!
Skills
Administrative Skillsunmatched
Cardiac Monitoringunmatched
Cardiovascular Diseaseunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Documentationunmatched
Establish Prioritiesunmatched
Healthcareunmatched
Hospitalunmatched
Infection Controlunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medicationsunmatched
Multitaskingunmatched
Nursingunmatched
Order Processingunmatched
Organizational Skillsunmatched
Outpatient Careunmatched
Patient Admissionsunmatched
Performance Managementunmatched
Pharmacyunmatched
Problem Solving Skillsunmatched
Registered Nurse (RN)unmatched
Shipping/Receivingunmatched
Strategic Planningunmatched
Telemetryunmatched
Telephone Skillsunmatched
Telephone Triageunmatched
Unit Secretaryunmatched
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