Administrative Skills, Business Object Notation (BON), Communication Skills, Computer Skills, Customer Relations, Emergency Care, Establish Priorities, Hospital, Identify Issues, Interpersonal Skills, Nursing, Organizational Skills, Problem Solving Skills, Secondary School, Time Management, Typing, Unit Secretary
Unit Secretary — Emergency Department (ED) — The Jewish Hospital
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions:
- Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
- Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
- Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
- Performs other administrative or clerical duties and projects as assigned
- Other duties as assigned
Education:
- High School Degree or GED
Experience:
- Prior healthcare clerical work (preferred, not required)
Training:
- EPIC Electronic Health Record (EHR) (preferred, not required)
Skills & Abilities:
- Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Ability to be proactive in a rapidly changing environment
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer:
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
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Bon Secours Mercy Health