United Way of Greater Charlotte - Philanthropy and Donor Engagement Data Intern

POSITION TITLE: Philanthropy and Donor Engagement Data Intern

DEPARTMENT: Philanthropy and Donor Engagement

REPORTS TO: Manager, Philanthropy Operations

TYPE: Academic Internship

Hours: 16hr per week-On site

United Way of Greater Charlotte is boldly investing in what if. When Charlotte ranked last in the nation for economic mobility, United Way challenged ourselves and others to say what if every neighborhood has the resources it needs to break the cycle of poverty? And what if every person has equal access to opportunities? In response, United Way is going directly to where the needs are the greatest and is bringing new voices to the table to promote racial equity and ensure every neighborhood thrives. We believe that by challenging the what ifs and by moving together in hope, we can build thriving communities.

United Way of Greater Charlotte is seeking a motivated Data Intern to support our Philanthropy and Donor Engagement team. This unpaid internship is an onsite opportunity based in Uptown Charlotte, running Tuesday and Wednesday, 8:00 a.m. to 5:00 p.m., from May 26 through approximately July 15. Reporting to the Manager of Philanthropy Operations, the intern will assist with donor research, data management, and CRM maintenance, gaining hands-on experience in nonprofit fundraising operations and contributing directly to our philanthropic mission and community impact.

ROLES AND RESPONSIBILITIES

• Conduct and compile research on high-value donors and philanthropic prospects
• Research donor background information, including professional roles, education, personal life accomplishments, volunteer involvement, and community engagement
• Consolidate research completed by previous staff and organize it for current use
• Update donor profiles with new research and insights
• Help identify connections among donors through education, volunteerism, and community involvement to strengthen relationship mapping
• Enter and maintain donor information including job title, employer, LinkedIn URLs, and various donor information within the organization's primary database
• Collaborate with PDE staff on research and data organization projects

WHAT YOU'LL NEED: EDUCATION, EXPERIENCE, AND SKILLS

• Junior or Senior undergraduate student, or graduate student, in a relevant field (e.g., nonprofit management, systems management, business administration, social sciences)
• Strong computer literacy and proficiency in Microsoft Word and Excel
• Must have or be willing to create a LinkedIn profile for professional networking and engagement related to the role
• Strong organizational skills and attention to detail
• Ability to work collaboratively and manage project-based tasks
• Interest in nonprofit operations, donor engagement, and data management
• Preferred GPA: 3.0 or higher, or relevant coursework/experience in nonprofit management, research, or data analysis

Internship Benefits

• Hands-on experience with donor research, project management, and nonprofit CRM systems
• Exposure to philanthropic strategy and development operations
• Opportunity to build professional connections across the private, nonprofit, and public sectors
• Experience working with the Philanthropy and Donor Engagement (PDE) team at United Way of Greater Charlotte

United Way of Greater Charlotte is committed to having a workforce that reflects our entire community. United Way opposes racism and oppression in all its forms and believes the nonprofit work environment is enhanced when diverse groups of people with ideas come together to achieve common goals. United Way understands that diverse representation and perspectives are vital to our success. We are dedicated to continuous learning and active participation in diversity initiatives while advocating for equitable opportunities across racial, ethnic, and socioeconomic backgrounds. Committed to deepening understanding of historically marginalized communities' experiences, particularly Black, Indigenous, and Latinx groups, to create more inclusive environments.

WORKPLACE VALUES

• Respect - Treat everyone with dignity, courtesy, and professionalism by listening and appreciating diverse perspectives.
• Appreciation - Recognize contributions, support growth, and foster an inclusive sense of belonging.
• Authenticity - Be genuine and honest, aligning words and actions to build trust.
• Excellence - Deliver high-quality work, seek improvement, and take pride in results.
• Empathy - Show compassion and understanding for colleagues' experiences and needs.
• Collaboration - Share knowledge, support teammates, and work openly toward shared success.

We recognize that candidates may not meet every requirement listed. If you're passionate about lifting children and families out of poverty, have relevant skills and experience, and are eager to learn, we strongly encourage you to apply. Studies show that people from underrepresented groups often hesitate to apply unless they meet 100% of the qualifications. We value diverse perspectives and believe that your unique combination of skills, experiences, and enthusiasm might be exactly what we need. Our goal is to build a talented, diverse team committed to our mission, so please don't hesitate to submit your application.

United Way of Greater Charlotte is an Equal Opportunity Employer Committed to Diversity, Equity, and Inclusion