Universal Banker - Victor Branch

ESL Federal Credit Union

Victor, NY

JOB DETAILS
SALARY
LOCATION
Victor, NY
POSTED
30+ days ago
Description


Hours:

40

Schedule:

Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:30 p.m. Must be flexible to meet current and future business needs.

Pay and Incentive Plan:

$22.02 per hour



In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Purpose of Position:

This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings.

Accountabilities:

ESL is currently seeking a Universal Banker for our Victor office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.



As a Universal Banker at ESL you will:





+ Create a positive face to face member experience



+ Build long lasting relationships with members



+ Work in either a Teller or Relationship Banker position depending on the branch needs

+ Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

+ Help members recognize and obtain the most appropriate solutions for their financial needs

+ Educate and Refer a variety of products and services to members

+ Assist members with accounts, loans and maintenance





+ Learn about the banking and finance industry



+ Gain exposure to career opportunities at ESL



Qualifications:



+ One year in sales/service in the financial services or comparable industry



+ High School diploma or High School equivalency diploma required



+ Strong, communication, problem solving and decision making abilities



+ Prior Sales Experience preferred



+ A high degree of flexibility to support branch needs



+ Proficient in building customer and peer relationships



+ Proficient in PC applications



+ Understanding of banking products and services preferred



+ Notary preferred; if not obtain within 12 months of filling role



+ Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL



+ Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper





Why work at ESL?



ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.



ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.



We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.



#LI-KZ1



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

About the Company

E

ESL Federal Credit Union

Interested in joining a great company? Consider ESL.

As a $5.0 billion full-service financial institution with more than 325,000 members, 20 branch locations, and over 40 ATM locations, we are the largest credit union in New York State -- and one of the most successful credit unions in the country. All of the awards ESL has earned in recent years say some great things about ESL.

icon1  Four time winner as one of the 25 Best Medium Workplaces in America by the Great Place to Work® Institute
icon2  Recipients of the Rochester's Choice Award for more than a decade
icon3  Recognized as one of Training Magazine's "Top 125" companies since 2007

Our award-winning achievements are a direct result of the value generated by a talented workforce. Speaking of a talented workforce, ESL employs more than 660 people from a variety of perspectives and cultural backgrounds. As we continue to expand, we seek talent individuals who share our passion for providing a superior banking experience and who fully appreciate the values that are important to our organization.

ESL and its subsidiaries are an Equal Opportunity Employer and encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply
COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1920
WEBSITE
https://www.esl.org/careers