Job Description:
Essential Duties and Responsibilities
Universal Technician position is to perform all services included but not limited to recurring services, initial services, service calls and any other service-related tickets for all departments of service. This includes all residential and commercial services. The day-to-day services will vary and can change throughout the day as needed.
Duties may include:
Be flexible in day to day operations. Not limited to one service department within the branch daily
Provide customers with respectful, professional, and friendly assistance with their pest control needs.
Identify pest problems and identify solutions to those problems
Provide timely and effective pest detection, elimination and prevention solutions on a preset daily route
Complete the application of fertilizers, pesticides, herbicides and fungicides on a preset daily route
Computing basic math problems
The use of a variety of hand tools
Evaluate and identify conducive conditions and provide detailed reports
Establish effective working relationships with a variety of customers, both internal and external
Use of handheld computerized equipment to manage service calls and documents
Provide customers with general information about our various services
Conduct service calls as needed
Problem solving and/or complaint resolution
Performs other duties as assigned
Perform services inside attics and crawl spaces as needed
Operate and maintain company vehicle in a safe and respectful manner.
Take an individual interest in the overall success, well-being, and improvement of Turner Pest Control.
Ideal candidates will:
Enjoy working outdoors in varying weather conditions
Not have a fear of bugs, snakes, rodents, etc.
Be able to withstand long periods of squatting, standing and walking; including the ability to climb, balance, stoop, kneel, crouch, and/or crawl
Be able to carry a 50lb pack on their back
Wear personal protective equipment (PPE) which includes an OSHA compliant respirator in some cases.
Safe use of portable ladders within the manufacturer's specifications and OSHA regulations
Have excellent listening and communication skills
Be competent with the use of new technology
Be organized and able to manage their own daily route
Qualifications and Education Requirements
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
High School diploma or GED
Required Skills
Must be at least 18 years old
No experience , training will be provided
High School Diploma or equivalent
Ability to work independently, manage route-based work, and provide exceptional customer service.
Preferred Skills
Experience Working Outdoors
Customer Service Experience
Excellent Listening and Communication Skills
Relationship Building and People Skills
Problem Solving Skills
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
Position Type:
This is a full-time position. Some Saturdays may be .
Travel:
Local daily travel within the assigned territory.