Posting DetailsPosition/Classification Title: University Library TechnicianClassification Type: SHRAPosition Required to Work During Periods of Adverse Weather or Other Emergencies: N - Not MandatoryMinimum Experience/Education: High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience.Preferred Years Experience, Skills, Training, Education: Bachelor DegreeRequired License or Certification: NonePosition OverviewPrimary Purpose of Position: This position provides general support to patrons and visitors of F.D. Bluford Library. The primary duties of the position will be to serve the informational and research needs of students, faculty, staff and the general public.Primary Function of Organizational Unit: The mission of F.D. Bluford Library is to serve the informational needs of the students, faculty, and staff of North Carolina A&W T State University in their pursuit of academic excellence and lifelong learning. The Library's vision and core value statements emphasize equal access to learners (including distance learners), scholarly research, and lifelong learning are consistent with the University's emphasis on scholarly research and continuous quality learning. Access Services is driven to provide appropriate levels of circulation services, collection maintenance, public assistance, and materials processing. The library user is our focus and excellent service to users is the mission of all Access Services activities.Work Hours: 7:30 am – 4:30 pm Tuesday–Thursday, Friday 11:00 am – 8:00 pm, Saturday 10:00 am – 7:00 pmRemote or Hybrid Work Arrangement: Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home)Key Responsibilities and Related CompetenciesRequired Competency – Knowledge (Program/Technical)Knowledgeable of overall operations of the library and performs circulation desk duties as assigned.Applies general library standards, procedures, techniques, systems, working manuals, and reference sources while enforcing Access Services policies/procedures.Circulates library materials according to procedures, registers patrons, updates file(s), and correctly arranges materials in correct call number order on book trucks.Uses library applications (internal and external) in a networked environment to retrieve information.Assists patrons in locating and using bound and unbound serials, government documents, and the microforms room.Shelves returned serial and government document books and pamphlets.Required Competency – Client/Patron ServiceAssists clients/patrons in basic use of resources and facilities with standard technical issues such as logging onto computers, paper jams, etc. in using technology such as printers, scanners, copy machines, and mobile equipment.Recommends service changes to meet patron needs by identifying solutions to printing issues for posters printed through the plotter printers.Assists clients with Microsoft Office questions relating to MS Word, MS Powerpoint, MS Publisher, etc.Monitors the daily environment of the Learning Commons area and ensures a quiet study environment.Required Competency – Data/Information/Records ManagementUses established filing and data systems, functions, and/or procedures.Reviews formatted materials for accuracy by alphabetizing books in the correct LC call order and shelving daily.Answers questions and identifies problems or obstacles for patrons with Respondus Lockdown, and refers more complicated problems to a higher-level faculty member.Collects general statistics such as head count, magazine and newspaper use, etc.Processes Government Documents in the system.BenefitsAccrued Vacation and Sick Leave for Eligible EmployeesCommunity Service LeaveAetna – State Health Benefits of North CarolinaNCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more12 Paid HolidaysTeachers and State Employees Retirement System (TSERS)Optional Supplemental Plans – 401k, 403b, 457b and 457Employee Assistance Program (EAP)Campus Recreation Center DiscountUniversity Bookstore Discountand moreEqual Opportunity StatementNorth Carolina A&T State University is an Equal Opportunity and Affi mative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disability, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment‑eligibility of all persons hired to work in the United States.#J-18808-Ljbffr