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Urgent Care Center Coordinator
Job Ref: 33890
Category: Clerical & Administrative Support
Location: 830 Constitution Ave Littleton, MA 01460
Department: Urgent Care Littleton
Schedule: Full Time
Shift: Day shift
Hours: 8:00 AM - 4:30 PM
Pay Range: $20.00 - $26.00 per hour
Job Summary
Reports to the Practice Manager and works under the direct supervision of the Physicians. The Urgent Care Center Coordinator (UCCC) is responsible for greeting and registering patients in a timely and efficient manner. The UCCC also supports the physicians in a fast-paced environment to treat various types of ailments while also supporting the medical techs with a team approach to clinical flow and appropriate duties.
Minimum Qualifications
Education: High School Diploma or equivalent required Bachelors degree B.A. from a four-year college or university preferred Medical Assistant course preferred
Experience: Minimum of one year required in relevant medical office experience in a medical/physicians office or emergency room
Licensure and/or Certification: CPR/BLS certification required and maintained or to achieve within 4 months from date of hire ACLS and PALS certification encouraged
Skills:
• Basic computer skills including familiarity with electronic medical records, Microsoft Office, and Outlook, and use computer-based scheduling to record and maintain demographic scheduling and related information • Must be able to read and write English and possesses verbal and written communication skills to understand and interpret instructions • Superior customer service skills with experience to handle escalated issues • Demonstrates effective professional and positive communication and interpersonal skills with patients, families, and urgent care staff on the phone and in person • Knowledge of medical billing systems, medical coding, and third-party payer requirements as well as the ability to process financial transactions • Knowledge of office and laboratory procedures • Accurately read and write medical terminology • Strong aptitude for detail with excellent critical thinking, multitasking, problem-solving, and organizational skills • Work in a high-pressure environment independently or as part of a team with minimal supervision
Previous Applicants
Benefits
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