Urgent Care Coding Quality and Education Specialist

The CQE Specialist plays a key role in ensuring the accuracy, integrity, and compliance of coding practices across Zotec Partners for services performed in the urgent care setting. This position is responsible for conducting quality assurance audits, delivering constructive documentation feedback to providers, and supporting coder education in alignment with company standards and industry guidelines. By fostering accurate coding and complete documentation, the Specialist contributes directly to compliance, revenue integrity, and the quality of patient care reporting.

• Coding Quality Assurance:
  • Conduct audits of charges to validate coding accuracy, ensuring compliance with regulatory and payer guidelines.
    Prepare audit reports, summaries, and actionable feedback to drive continuous improvement.
• Education & Training:
  • Provide targeted training and education to coding personnel based on audit results and evolving coding standards.
  • Support onboarding of new clients through coding and documentation reviews, feedback sessions, and distribution of educational materials.
• Provider & Client Support:
  • Respond promptly and accurately to coding, documentation, and billing questions from providers, clients, and staff.
• Collaboration:
  • Work closely with CQE colleagues, other departments, and leadership to support projects and assignments. Communicate findings and progress to the Senior Manager or Director.
• Professional Development:
  • Maintain active coding certification(s), stay current on evolving coding guidelines, payer regulations, and industry trends, and continually advance professional expertise.

What you'll bring to Zotec:

• Minimum of 5 years of urgent care coding experience. At least 1 year in a senior or lead auditing role preferred
• Proficiency in Microsoft Excel for reporting and tracking
• Familiarity with medical coding software and audit reporting tools
• Strong knowledge of coding guidelines, regulatory compliance, and clinical documentation requirements
• Excellent written and verbal communication skills with the ability to provide clear, constructive feedback
• Strong analytical and problem-solving skills with a keen attention to detail
• Ability to work independently while fostering collaboration across departments

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!

Learn more about our organization, by visiting us at www.zotecpartners.com

E-Verify and Equal Opportunity Employer

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