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Skills
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Home Careunmatched
Medical Recordsunmatched
Mobile Devicesunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Phlebotomyunmatched
Procedure Developmentunmatched
Retailunmatched
Safety/Work Safetyunmatched
Sample/Specimen Processingunmatched
Specimen Collectionunmatched
Standards of Careunmatched
Time Managementunmatched
Description
Job Title:ENTRY Phlebotomist I
Location: Lexington VA 24450
Shift Time Zone:Monday-Friday
730am-430pm
Payrate: $17.75 /hr on W2
Duration: 3 Months
Description: The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.
The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.
Job Requirements:
Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role
Required Education:
High school diploma or equivalent REQUIRED - no exceptions
Phlebotomy experience is required, even if just an intern/externship to learn the basics
Work Experience:
Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
Some Phlebotomy experience is REQUIRED
Keyboard/data entry experience a must.
This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages
Numbers & Facts
Location
Lexington, VA
Industry
Other/Not Classified
Salary
$17.75 Per Hour
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.