Exciting Opportunity: Join Us in Kennebunk! Urgently hiring a Senior Collections Specialist in Kennebunk, ME!Job Title: Senior Retail Collections Specialist
Pay: $22.50$26 per hour, based on experience
Hours: MondayFriday, ANYTIME between 8:00 AM4:30 PM for 25 hours
Start Date: ASAP
Looking for a rewarding career in financial services? Join our dedicated team in Kennebunk as a Senior Retail Collections Specialist and help make a difference every day.
As a Senior Collections Specialist, youll play a vital role in managing delinquent retail loans, including mortgages, auto loans, and consumer credit accounts. Working closely with the Special Assets Department, your efforts will help safeguard the banks assets while providing essential support to borrowers navigating financial challenges.
What You'll Do
As a Senior Retail Collections Specialist, you will be responsible for:
- Contact delinquent borrowers via phone to establish payment commitments or arrange payment plans to bring loans current.
- Research and document reasons for delinquency, including current property use and borrower circumstances.
- Identify loans needing immediate attention or posing potential risks, and refer them to the Special Assets Managers.
- Collaborate with the team to document loan modifications and follow up on changes on loan systems.
- Perform skip tracing to locate delinquent borrowers and update contact information.
- Assist in gathering information necessary for mediation and legal actions, including tax liens and bankruptcy notices.
- Support the monitoring of defaults, legal notices, and foreclosure activities as directed.
- Perform administrative duties such as preparing reports, default letters, and compliance documentation.
- Help process loan modifications, forbearance agreements, and coordinate foreclosure actions.
What You'll Bring
The ideal candidate for this role will have:
- At least 2+ years of consumer collection experience preferred.
- Strong knowledge of consumer collection regulations and Freddie Mac requirements is a plus.
- Proficient in Microsoft Office products including Word, Outlook, and Excel.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multitask and meet deadlines.
- High level of accuracy and attention to detail.
- Experience in a fast-paced, service-focused environment.
Why Join Us in Kennebunk?- Comprehensive training and career development opportunities.
- Supportive team environment emphasizing collaboration and growth.
- Enjoy affordable health and prescription coverage with no waiting period.
- Benefits offered by the employer once hired permanently.
- Retirement plan options (if applicable).
Location & Schedule:
This position is on-site in Kennebunk, ME, and offers flexible hours between 8:00 AM and 4:30 PM, Monday through Friday, for 25 hours per week.
Ready to Take the Next Step?
If youre ready to start a rewarding career as a Senior Collections Specialist in Kennebunk, apply today or contact our recruiting team to learn more. Dont wait, were hiring now!
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