A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
This role is being created at the request of the account to fill a need for PC END of LIFE, REFRESH. The resource will be responsible for scheduling REFRESH to the WEC end-user and communicating to the account, the business, Refresh Technicians and management. The resource will track all progress and movement as it pertains to Refresh and be responsible for all aspects of the Refresh scheduling and communications.
Main Responsibilities:
Provides basic troubleshooting assistance and ticket resolution for personal computer users.
Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
Recommends hardware solutions regarding personal computers in assigned areas.
Assists with computer studies, projects, and implementation of policies throughout area of assignment.
Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
Experience working with personal computer hardware, software, systems, local area networks and terminology.
Good organizational and problem solving skills. Ability to operate computer peripherals including monitors, printers and scanners.
Qualifications
High School Diploma with 3 to 5 years' experience
Numbers & Facts
Location
Thornton, Colorado
Job Type
Contractor
Skills
Clinical Researchunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Desktop Administrationunmatched
Document Scannersunmatched
Hardware Installationunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Local Area Network (LAN)unmatched
PC (Personal Computer) Systemsunmatched
PC Hardwareunmatched
PC Softwareunmatched
Peripheral Hardwareunmatched
Policy Implementationunmatched
Printersunmatched
Problem Solving Skillsunmatched
Rehabilitation Nursingunmatched
Reporting Skillsunmatched
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