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US_Dispute Research Analyst_CO

Tailored Management

Indianapolis, IN

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JOB DETAILS
SALARY
$35 Per Hour
SKILLS
Accounting, Analysis Skills, Billing, Business Strategy, Communication Skills, Computer Skills, Conflict Resolution, Contract Analysis, Contract Creation, Cross-Functional, Customer Relations, Data Collection, Detail Oriented, Email Management/Administration, Finance, Government Regulations, Microsoft Excel, Order/Customer Fulfillment, Pricing, Problem Solving Skills, Research Contracts, Root Cause Analysis, SAP, Sales, Team Player, Time Management
LOCATION
Indianapolis, IN
POSTED
Today

Job Title: Dispute Research Analyst
Location: Indianapolis, IN (Hybrid – Onsite 3 days per week)
Pay Rate:  $35/hr / weekly pay!
Schedule: Monday–Friday, standard business hours (Hybrid schedule; onsite 3 days per week)
Benefits: Weekly pay, medical, dental, vision!
Workshop/ Training: There may be workshops or training that will require you to be on-site in addition to 3 days a week on-campus. 

Job Overview
We are seeking a detail-oriented and analytical Dispute Research Analyst to join our team. In this role, you will investigate and resolve complex customer invoice disputes by researching pricing, contract, and billing data. You will collaborate with cross-functional teams, including Strategic Deal, Corporate Credit, Master Data, and Order Fulfillment, to identify root causes, recommend solutions, and ensure timely dispute resolution. This position requires strong analytical skills, SAP Contract-to-Cash experience, and the ability to interpret contract and pricing information while maintaining accurate reporting and documentation.

Key Responsibilities:
  • Research and analyze pricing and contract data.
  • Partner with key stakeholders, including the Strategic Deal Team, Corporate Credit, Master Data, and Order Fulfillment, to rectify disputed invoices.
  • Develop and understand contract components, including sales and service data.
  • Investigate and provide recommendations to resolve invoicing issues.
  • Maintain reporting and insights to ensure accurate root cause analysis.
  • Manage incoming email and other sources of customer disputes to ensure tracking and timely resolution.

Who You Are:

  • Bachelor's degree in finance, accounting, or related area study
  • Three years of analytical experience
  • Substantial Contract to Cash experience in SAP

Preferred Qualifications:

  • Basic understanding of contracts
  • Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals
  • Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams
  • Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes
  • Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customer
  • Comprehensive computer skills including advanced MS Excel & Google Suite
  • Demonstrated sound judgment and decision-making.

Preferred Qualifications:
  • Basic understanding of contracts
  • Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals
  • Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams
  • Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes
  • Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customer
  • Comprehensive computer skills including advanced MS Excel & Google Suite
  • Demonstrated sound judgment and decision-making.

#TMRD

About the Company

T

Tailored Management

CONNECTING TOP TALENT WITH TOP-TIER OPPORTUNITIES

Tailored Management is a global staffing firm that specializes in partnering with large organizations that run their contingent labor program in a VMS/MSP environment. We have the unique capacity to support programs across all scopes and geographic locations from a single headquarters, successfully elevating program performance across the board and minimizing costs, miscommunication and delivery times. But what do we really do? We bring together the best talent with the greatest opportunities.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1968
WEBSITE
https://www.tailoredmanagement.com/

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