Sign upLog in

US Project Manager - Sap Adm

DCM INFOTECH LIMITED

Dallas, TX

Apply
JOB DETAILS
SKILLS
Analysis Skills, Application Integration, Automation, Change Management, Cloud Computing, Continuous Improvement, Data Analysis, Documentation, ITIL (IT Infrastructure Library), Incident Management, Infrastructure as a Service (IaaS), Logistics Management, Middleware, Operational Improvement, Operational Support, Order Management, Order to Cash, Performance Metrics, Production Control, Production Support, Project/Program Management, Purchasing/Procurement, Release Management/Engineering, Reporting Dashboards, Root Cause Analysis, SAP, SAP Administration, SAP ECC (fka SAP R/3 and SAP ERP), SAP MM, SQL (Structured Query Language), ServiceNow, Software Administration, Splunk, Standard Operating Procedures (SOP), Supply Chain, Supply Chain Management, Supply Chain Management Software, Transaction Processing/Management
LOCATION
Dallas, TX
POSTED
5 days ago

SAP Supply Chain Command Center Analyst / Lead

Primary Skills (Must Have):

  • SAP ECC MM or SAP ECC OTC (Order-to-Cash)
  • SAP Supply Chain processes (Procurement, Inventory, Logistics, Order Management)
  • Incident, Problem & Change Management (ITIL)
  • Monitoring & Production Support

Key Responsibilities:

  • Provide 24x7 operational support for SAP Supply Chain applications and integrations.
  • Monitor SAP systems, interfaces, batch jobs, middleware, cloud services, and infrastructure.
  • Proactively identify, triage, and resolve incidents (P1 P4) to minimize business impact.
  • Lead major incident management, war rooms, and stakeholder communications.
  • Perform root cause analysis and drive problem management activities.
  • Support releases, deployments, environment readiness, and production validations.
  • Monitor critical business transactions and escalate operational risks.
  • Develop SOPs, runbooks, knowledge articles, and operational documentation.
  • Drive automation, continuous improvement, and operational excellence initiatives.
  • Prepare operational dashboards, KPI reports, and governance updates.

Preferred Functional Experience:

  • SAP S/4HANA, MM, SD, WM/EWM, PP, TM, APO/IBP
  • Supply Chain Management processes

Preferred Technical Experience:

  • SAP Solution Manager / Focused Run
  • ServiceNow
  • Splunk, Dynatrace, AppDynamics, Grafana
  • Middleware & Cloud Monitoring
  • SQL and Data Analysis

Key Competencies:

  • Incident & Major Incident Management
  • Problem & Root Cause Analysis
  • Change & Release Management
  • Executive Communication
  • ITIL Framework Knowledge

Experience: 8+ years in SAP Production Support, Command Center Operations, or SAP Supply Chain Application Support.

About the Company

D

DCM INFOTECH LIMITED

Resume Resources

Free Resume TemplatesFree Resume Builder