Location: Chicago (Hybrid)
Department: Sales
Reports to: Jarred Lucas
Employment type: Full-Time
Trimco Group Company
Trimco Group is a global leader in innovative label, packaging, and brand experience solutions for leading retail, apparel, and consumer brands. As part of Trimco Group, we combine global production capabilities with agile service, sustainable innovation, and strategic partnership with our customers.
About the Role
The Business Analyst is a technical, analytical, and customer facing role responsible for gathering business requirements, developing and supporting data integrations, and enabling data driven decision-making for Trimco customers and internal teams. This position plays a critical part in customer onboarding, data strategy execution, and the success of Trimco's analytics services.
A strong candidate will be highly organized, disciplined with documentation, comfortable engaging directly with customers and partners, and skilled at transforming business requirements into actionable data solutions.
Responsibilities
Business Requirements & Customer Engagement
/ Lead customer and partner discussions to understand business requirements, data needs, and integration objectives.
/ Translate customer and internal requirements into clear technical specifications.
/ Serve as a customer facing point of contact during onboarding, data integration projects, and ongoing data support.
/ Work closely with internal teams, including Implementation, Data Services, and Business Development, to align on data strategy and execution.
Data Integration & Process Development
/ Develop, configure, and maintain data integration processes using tools such as Boomi IPAAS and other integration platforms.
/ Support customer data ingestion, validation, transformation, and delivery workflows.
/ Troubleshoot data discrepancies and provide root cause analysis for data related issues.
/ Ensure data pipelines and processes are scalable, reliable, and well documented.
Data Analysis & Visualization
/ Use Tableau and other analytics tools to collect, process, analyze, and visualize data from multiple sources.
/ Produce dashboards, reports, and insights that enable customers and Trimco teams to make informed business decisions.
/ Identify trends and provide recommendations that support strategic initiatives, revenue growth, and operational improvements.
Documentation & Governance
/ Maintain detailed, accurate, and up to date documentation for all integrations, processes, and customer data solutions.
/ Support the development and continuous improvement of data governance practices.
/ Ensure adherence to internal standards, change management processes, and best practices.
Travel Requirements
/ 25% travel to customer sites.
Qualifications
Technical Skills
/ Experience developing data integrations using ETL/iPaaS tools such as Boomi (preferred), MuleSoft, Informatica, or similar platforms
/ Relevant Dell Boomi certifications or other integration software certifications
/ Strong understanding of SQL databases, relational data modeling, and common data integration patterns
/ Knowledge of system integration technologies including:
o Web services, SOAP, REST
o JSON, XML, XSD
o Business process automation and orchestration tools
/ Experience with retail ERP integrations (preferred but not required)
/ Proficiency working with cloud platforms such as AWS, Azure, or Google Cloud
/ Advanced skills in Excel (macros, pivot tables, advanced formulas) and comfort working with various data formats
Analytical & Business Skills
/ Ability to understand, document, and clearly communicate complex business processes
/ Strong project planning and coordination skills, including managing multiple priorities and timelines
/ Ability to work at both a detailed aMeetnalytical level and a high level project strategy view
Soft Skills
/ Strong communication and interpersonal skills, with a genuine desire to engage with end customers and users
/ Highly self-motivated, detail-oriented, and able to work effectively in a global, cross functional environment
Education
/ Bachelor's degree in IT, MIS, Computer Science, Business Analytics, or a related field
OR
/ 6+ years of professional experience in a related data, analytics, or integration role
Compensation & Benefits
Salary Range: $75,000- $95,000 commensurate with experience.
Compensation Statement:
Final compensation will be determined based on experience, qualifications, and market conditions.
Trimco Group is an Equal Opportunity Employer. We value diversity, equity, and inclusion, and we encourage applicants from all backgrounds to apply so our workforce reflects the communities and customers we serve.
This position includes a competitive benefits package, including:
/ Health, Dental, and Vision Insurance
/ Flexible Spending Accounts
/ 401K Plan
/ Hybrid Schedule
/ Paid Holidays
/ Life Insurance
/ Long Term Disability
/ Short-Term Disability
/ Employee Assistance Program