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USA - HR Operations Project Lead

Lancesoft
  • Hoboken, NJ
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Job Description


Max bill ***/hr
Job Title: People Partner



Location: Hoboken, NJ HQ (100% onsite)


JOB PURPOSE


A People Partner is a crucial role within PEX in markets where line managers and employees are supported in critical employee moments. They work with various teams within the HR network, leading and maintaining Employee Excellence and delivering relevant care for Tier 2 of our service delivery model.


In this capacity, a successful People Partner will lead two broad areas. The first is end-to-end leadership on all matters related to employee relations and conflict resolution, with the goal of maintaining a positive work environment and minimizing reputational and compliance risks. The second area involves driving Tier 2 Care within our Service Delivery model, where you will advise on and resolve complex local policy, regulatory or legal escalations and handle complex cases requiring market intervention or decisions.


WHAT WILL YOUR MAIN RESPONSIBILITIES BE
End-to-End Employee Excellence Responsibilities:


  • Employee Relations:


    • Serve as the first point of contact for employees and line managers on employee relations matters.

    • Lead all employee relations activities with line managers, ensuring compliance and correct interpretation of all relevant employment legislation, HR policies and HR practices.

    • Provide leadership and expert guidance on performance improvement, disciplinary actions, grievance handling, collective and individual consultation and redundancy processes.

    • Offer hands-on support, including writing scripts, collating investigation reports, and drafting outcome letters to support cases through to completion.

    • Assist with the resolution of conflicts or disputes, instilling confidence in managers and employees by being unbiased and neutral in facilitating resolutions. You will also play a key role in upholding *** s standards of behavior and company s code of business principles.




  • Proactive Employee Relations and Manager Support:


    • Identify ER trends and coach line managers, recommending solutions to address root causes of issues. This will include building leader and organization capability where required, to reduce employee relations incidents/issues.

    • Take proactive steps to tackle problems early.

    • Coach and support line managers on an individual basis, advising on individual employee relation cases (e.G., performance, grievance, disciplinary, conflict).

    • Stay up to date with changes in employment legislation and HR practices.




Enabling Tier 2 Care in our Service Delivery Model:


  • Complex HR Case management


    • Ensure consistent application of HR policies and practices on all matters and decisions across the business. This is enabled by an end to end understanding of HR processes.

    • Work side-by-side with relevant experts and decision makers in HR (HRBPs, Payroll, Reward, Talent etc), providing support and subject matter expertise to recommend appropriate decisions / actions to address complex HR queries or problems.

    • Provide hire-to-retire support where there is a legal, fiscal, or regulatory requirement.

    • Be accountable for resolving complex policy cases, including areas such as absence management, family leave and flexible working cases.

    • Lead restructuring efforts at the employee level, including conducting severance conversations (as per consultation and process requirements).




  • Liaison & Country Contact


    • Relevant input and support on knowledge management requirements to enable our Service Delivery Model.




Experiences & Qualifications


  • Minimum of a bachelor s degree or equivalent.

  • Minimum 4 years experience in HR (e.G. HR Advisor, HR Generalist, HRBP)

  • Excellent negotiation Skills with Employee/Industrial Relations is preferred.

  • Has a genuine passion for People Needs/Partnership, Problem Solving, that drive people & business performance

  • Strong organization skills as well as attention to detail and diligence

  • Ability to work independently and in a matrix teamwork environment






Job Sumary:
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Numbers & Facts

LocationHoboken, NJ
IndustryStaffing/Employment Agencies
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

Skills

  • Case Managementunmatched
  • Coachingunmatched
  • Conflict Resolutionunmatched
  • Detail Orientedunmatched
  • Disciplinary Actionunmatched
  • Employee Relationsunmatched
  • Financial Regulationsunmatched
  • Human Resourcesunmatched
  • Human Resources Managementunmatched
  • Human Resources Processesunmatched
  • Industrial Relationsunmatched
  • Investigative Reportsunmatched
  • Knowledge Managementunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Maintain Complianceunmatched
  • Negotiation Skillsunmatched
  • Organizational Skillsunmatched
  • Performance Managementunmatched
  • Problem Solving Skillsunmatched
  • Regulationsunmatched
  • Regulatory Requirementsunmatched
  • Scripting (Scripting Languages)unmatched
  • Service Deliveryunmatched
  • Team Playerunmatched
  • Trend Analysisunmatched
  • Writing Skillsunmatched

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