Consulting, Customer Relations, Desktop PC, Fortune 1000 Customers, Government, IT Service Management (ITSM), Maintenance Services, Problem Solving Skills, Safety Compliance, Safety/Work Safety, Technical Support
LOCATION
Midland, TX
POSTED
30+ days ago
VARITE is looking for a qualified Support Executivefor one of its clients located in Onsite.
WHAT THE CLIENT DOES?
One of the leading implementation partners globally.
WHAT WE DO?
Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
Role: Support Executive
Work Type: Contract: 6 months Pay Rate Range: $27.14 - 27.94/hr.
GBaMS ReqID: 10618715
Job Description:
Provides second-line investigation and diagnosis. Resolves and closes incidents service requests as per the procedures allocated timelines Logs relevant incidentservice request details as per process in ITSM tool.
Communicate with client regarding incident progress Ensures tickets are updated at all times until issues are resolved Comply with Quality Health Safety Environment (QHSE) and IT policies Liaise with clients| IT support groups and 3rd party providers when necessary
If this opportunity interests you, please respond by clicking on EasyApply.
BENEFITS:
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Eligible employees may receive:
· Health Insurance: Medical, dental, and vision coverage
· Retirement Plans: Participation in a company-sponsored retirement savings plan.
· Legal Service Plans: Offering access to attorneys for legal advice and representation.
Know someone who would be perfect for this role? Refer them to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status