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USA - Systems Analyst

Apolis

Lexington, MA(remote)

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JOB DETAILS
SALARY
$90–$93 Per Hour
SKILLS
Administrative Skills, Biology, Biotech and Pharmaceutical, Business Support, Change Management, Chemistry, Computer Science, Data Processing, Data Quality, Documentation, Help Desk, Laboratory Operations, Laboratory Systems, Master Data Management (MDM), Operations, Problem Solving Skills, Process Improvement, Quality Control, Regulatory Requirements, Scripting (Scripting Languages), ServiceNow, Software Administration, Software Validation, Support Documentation, System Integration (SI), Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Leadership, Testing, User Account Administration
LOCATION
Lexington, MA
POSTED
3 days ago
Systems Analyst
Remote (EST preferred)
9+ months contract
Pay - $90/Hour on W2

Position Summary
We are seeking a high-level Lab Systems Administrator for a fully remote position to execute administration, maintenance, and master data activities specifically for the MODA platform in support of the Massachusetts Biologics Operations (MBO) site. This role maintains system workflows, handles instrument interfaces, provides first-tier remote end-user support, and coordinates closely with Global system owners regarding system changes and communications. All requests, issues, and changes will be managed through the site’s IT ticketing and change management system (ServiceNow).
Accountabilities
• Workflow Maintenance: Maintain and update workflows within the MODA system to ensure seamless daily laboratory operations.
• System Integration: Assist with MODA system and instrument integrations, execute configuration changes, and coordinate technical requirements with the Global DD&T function.
• Master Data Management: Perform MODA master data updates to support routine business changes, site improvements, and resolve complex master data issues.
• System Administration: Execute routine MODA system administration activities, manage user accounts, and maintain system stability.
• Documentation & Verification: Create and maintain method verification scripts and system documentation to support new MODA functionality and routine software updates.
• End-User Support: Provide first-tier remote application support to resolve daily end-user questions, system errors, and usage issues.
• Validation & Projects: Support validation activities for ongoing site projects and execute instrument-to-MODA configuration interfaces as needed.
Core Elements Related to This Role
This critical role directly ensures that Quality Control (QC) personnel can perform daily testing operations within the MBO MODA system. All activities must be executed in strict compliance with global and local regulatory requirements, data integrity guidelines, and company standards.


Dimensions and Aspects
• Technical Decision-Making: Apply extensive knowledge of MODA to evaluate whether configuration or process changes impact data integrity or the validated state of the software.
• Business Collaboration: Partner closely via remote collaboration channels with laboratory personnel to understand actual system utilization and proactively recommend process or configuration improvements.
Education, Behavioral Competencies, and Skills
• Education: Bachelor’s degree in Engineering, Computer Science, Business, Chemistry, Biology, or a related scientific/technical discipline.
• Experience: 3 to 5 years of experience working within the pharmaceutical or biopharmaceutical industry.
• Technical Expertise: Extensive hands-on configuration, administration, and development experience specifically with the MODA platform.
• Systems Knowledge: Strong working knowledge of ServiceNow change management workflows, Client ALM, and remote collaboration tools.
• Work Location: 100% Remote.

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/

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