Desktop PC, Detail Oriented, Ecosystems, Laptop PC, Mobile Devices, Organizational Skills, Quality Assurance, Test Scenario, Testing, Usability Engineering, Usability Testing, User Interface/Experience (UI/UX), Web Browsers
Job Title: Usability and Feedback Coordinator
Location: Rochester, NY
Job Overview: We are seeking a highly motivated and detail-oriented individual to join our QA team as a Usability and Feedback Coordinator. In this role, you'll be responsible for evaluating user experience, testing app and website functionality, and providing critical feedback that helps improve our digital platforms.
Responsibilities:
- Execute detailed usability testing scenarios for mobile and web platforms.
- Document bugs, glitches, and user experience pain points with clarity.
- Collaborate with development teams to communicate issues and feedback.
- Ensure that software features work across devices, browsers, and screen sizes.
- Submit comprehensive daily or weekly reports on findings and recommendations.
Requirements:
- Strong attention to detail and the ability to follow structured instructions.
- Comfort with working tools and familiarity with app ecosystems.
- Prior experience in quality assurance, user testing, or related fields preferred.
- Reliable internet connection and access to a desktop, laptop, or mobile device.
Why Apply? This is an excellent opportunity to work ly while contributing to real-time improvements in digital products used by thousands. Your insights will directly impact the quality of our platforms across the country. Flexible hours and project-based compensation included.