Usability Researcher

Aditi Consulting

REDMOND, WA

JOB DETAILS
SALARY
$55–$60 Per Hour
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automotive Automation, Communication Skills, Consulting, Customer Relations, Customer/Client Research, Data Analysis, Data Science, Design Evaluation, Detail Oriented, Establish Priorities, Marketing, Messaging Technology, Organizational Skills, Product Development, Product Engineering, Product Planning, Product Strategy, Purchasing/Procurement, Qualitative Research, Research Skills, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Team Player, Telephony, Time Management, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
REDMOND, WA
POSTED
7 days ago
Payrate: $55.00- $60.00/hr.
 
Summary:
Help drive human-centered strategy, help set product direction, and contribute directly to ongoing product development by integrating insights about human behaviors, attitudes, practices, and norms. In this role, you will leverage your skills in evaluative and foundational research to guide near and long-term product strategy. You will work closely with UX designers, product managers, engineering, data science, and engineering to ensure that we are addressing the most critical user needs and opportunities.
 
Responsibilities:
  • Design, execute, and analyze research, both qualitative and quantitative to deliver insightful and actionable results.
  • Continuously inform a product roadmap using customer data (qualitative and quantitative by identifying gaps and customer pain points, as well as potential delighters.
  • Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.
  • Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and recommendations.
  • Land impacts broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.
 
Skills:
  • 4+ year(s) relevant domain experience within technology sector.
  • 4+ years’ experience in research methods impacting both product direction and detailed experience design.
  • Hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.
  • You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey.
  • Demonstrates strong empathy for users while balancing the vision and constraints of stakeholders.
  • Experience working in a fast-paced environment that requires independent time management, task prioritization, and flexibility.
  • Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
  • Experience building strong collaborative relationships with peers and stakeholders.
  • A high-quality portfolio review presentation is required to interview for this role.
  • Your presentation should demonstrate your strategic research experience, rationale for methodologies chosen, and communication skills.
 
Education/Experience:
  • Bachelor's degree in marketing or equivalent training required.
  • 4-6 years related experience required.
 
Pay Transparency: The typical base pay for this role across the U.S. is: $55.00- $60.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, denmatch, lifeion benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
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About the Company

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Aditi Consulting