Accounts Receivable, Benchmarking, Budgeting, Control Systems, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Data Quality, Exceeded Sales Goal, Federal Laws and Regulations, Incentive Programs, Inventory Management, Sales, Sales Prospecting, Sales Training, Schedule Development, State Laws and Regulations, Team Player
Come join our growing family at Honda of Sarasota, part of the Morgan Automotive Group! We are the largest family-owned automotive group in the state of Florida, and we are searching for the best Used Car Leader who is looking for an amazing new opportunity at one of our 75 dealerships.
- Hire, train and motivate salespeople.
- Make sure the sales staff is up to date on training and compliance.
- Understand, keep abreast of, and comply with federal, state and local regulations that affect vehicle sales.
- Direct and schedule the activities of all department employees, always ensuring proper staffing.
- Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals.
- Maintain accurate information in the CRM that reflects all sales activities in the dealership.
- Ensure proper follow up of all leads by developing, implementing, and monitoring a prospecting and sales control system via the CRM.
- Manage inventory based on day supply and turn benchmarks.
- Maintain teamwork in a customer-faced sales environment throughout the sales, delivery, and follow-up process.
- Conduct daily and weekly sales meetings.
- Ensure that salespeople understand and follow dealership policies and procedures.
- Provide proper product training resources for salespeople on a regular and continuous basis.
- Oversee the efforts of salespeople to enhance customer satisfaction rating and loyalty to the dealership.
- Manage deal flow and customer receivables.
- Assist promptly with customer concerns.
- Understand all current manufacturer incentives and programs.
- Meet or exceed budgeted performance targets consistently.