Automotive Management, Automotive Sales, Coaching, Communication Skills, Continuous Improvement, Customer Experience, Depth Perception, Driver's License, Forecasting, Inventory Management, Inventory Turns, Leadership, Market Tracking, Market Trend Analysis, Marketing, Merchandising, Microsoft Office, Multiplatform/Cross-Platform, Negotiation Skills, Operational Support, Organizational Skills, Performance Metrics, Pricing, Process Improvement, Profit & Loss, Retail, Sales, Sales Forecasting, Sales Operations, Sales Training, Team Building, Team Lead/Manager, Wholesale Industry
Used Car Manager – Automotive Dealership
Full-Time | On-Site | Competitive Salary + Bonus + Full Benefits
A high-performing dealership in Lake Charles, Louisiana is seeking a dynamic and experienced Used Car Manager to lead its pre-owned and Certified Pre-Owned (CPO) operations.This is a hands-on leadership role that blends inventory management, sales team development, and strategic forecasting.
The ideal candidate brings deep experience in F&I, sales desk operations, and used vehicle acquisition, and is passionate about driving profitability, optimizing turn, and developing high-performing sales teams in a fast-paced retail environment.
Key Responsibilities:
- Set and manage department goals, sales targets, and forecasting
- Provide hands-on support and training to sales staff to enhance closing ratios and customer engagement
- Lead sales desk operations and support deal structuring for used vehicle transactions
- Build, coach, and develop a high-performing sales team aligned with company values
Inventory Management:
- Appraise, acquire, and manage all used and CPO vehicle inventory
- Monitor local market trends, customer preferences, and competitive data to maintain optimal stock mix
- Oversee reconditioning, merchandising, and lot readiness for retail display
- Ensure proper pricing, online presence, and photo accuracy across all digital platforms
Operational Excellence:
- Monitor and drive key performance indicators including gross profit, inventory turn, and PVR
- Partner with F&I and fixed ops departments to ensure seamless processes and revenue optimization
- Ensure marketing and merchandising materials (stickers, signage, banners, etc.) are accurate and professionally displayed
- Promote open communication and alignment with other dealership departments
Compliance & Culture:
- Maintain alignment with dealership policies, ethics, and operational standards
- Uphold a culture of integrity, accountability, and continuous improvement
- Ensure accurate use of digital systems and tools, including used car pricing and merchandising software (e.g., UCPR)
What You Bring:
- Sales desk and F&I experience required
- Proven success in both retail and wholesale pre-owned vehicle operations
- Expertise in digital retailing platforms and inventory management tools
- Strong negotiation, leadership, and team-building skills
- Knowledge of multiple used vehicle sourcing channels
- Proficiency in Microsoft Office and dealership DMS systems
- Excellent communication and organizational abilities
Education & Experience:
- Bachelor's or Associate's degree preferred
- 10–15 years of automotive experience in dealership management, sales, or vendor roles
- Equivalent combination of education and experience will be considered
- AFIP Certification a plus
Work Environment & Physical Requirements:
- Ability to sit, stand, walk, and use hands regularly
- Must be able to drive and possess a valid driver's license
- Travel via car or plane as needed for auctions or dealer meetings
- Visual requirements include close, distance, peripheral vision, and depth perception
- Frequent talking, hearing, reaching, and interaction with vehicles and showroom assets
Apply Now for Immediate Consideration
If you're a used car expert who knows how to turn inventory, lead teams, and create a standout customer experience, we want to connect with you.
Submit your resume today to start the conversation.