Used Retail Inventory Operations Specialist

Tesla continues to scale at breakneck speed aligned with our mission to accelerate the world's transition to sustainable energy. To keep pace with this growth, the North America Used Cars team is seeking a dynamic problem solver with exceptional ability to challenge us to think differently. This team is responsible for the Tesla Used Cars business focused on the intake, refurbishment, and resale of all used Tesla and non-Tesla vehicles. The right person is hungry to dive into critical challenges across the Used Car Refurbishment operation, breaking down silos and partnering closely with cross-functional teams across Tesla to drive the business forward.

Tesla is seeking a Used Retail Inventory Operations Specialist focused on vehicle refurbishment operations to join our North America Used Cars team in Hayward, California. This team is responsible for Tesla's Used Vehicle business with a focus on the intake, refurbishment, and resale of all used Tesla and non-Tesla vehicles. We are a team that constantly challenges the status quo to revolutionize the trade-in and used vehicle purchase experience.

In this role, you will work cross-functionally between internal Tesla teams (Used Cars, Collision & Service, Delivery, Logistics, Supply Chain) and 3rd-party vendors to ensure timely transportation and completion of the used car refurbishment process for vehicles in Tesla's Used Vehicle program. The Used Retail Inventory Operations Specialist is based onsite at a Refurbishment location.

• Schedule and coordinate inbound and outbound logistics moves for used vehicles in your assigned region, including Service repairs as necessary
• Ensure inspection documentation and repair orders meet standards set by internal teams
• Compile and present reporting on business performance for leadership evaluation
• Coordinate with third-party vendors to ensure timely completion of repairs for used vehicles
• Support efforts to reduce refurbishment costs and timelines for used vehicles
• Create resources for Refurbishment teams on used vehicle reconditioning standards
• Provide sales team support for customer inquiries, sourcing and delivering effective resolutions
• Bachelor's degree preferred; in lieu of a degree, 2+ years of experience in vehicle refurbishment, logistics, or similar relevant industries
• Experience and understanding of mechanical and cosmetic vehicle damage
• Proven ability to work independently and collaboratively under tight deadlines, with strong organizational skills and excellent verbal and written communication
• Flexibility to travel in and out of the assigned region as needed and work evenings and weekends on a rotating schedule
• Valid driver's license required

Proficiency across multiple computer systems, including Word, Excel, PowerPoint, and Outlook

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$18.40 - $57.60/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.