Sign upLog in

User Account Manager

West 4th Strategy

Hampton, VA

Apply
JOB DETAILS
JOB TYPE
Full-time
SKILLS
Air Force, Business Administration, Cellular Telephone, Copying Machines, Detail Oriented, Fax Machines, File Audits, Government Reporting, Identity Data Management, Information Systems/Technology IS/IT Administration, Information Technology/Systems Audit, Office Equipment, Operational Support, Organizational Skills, Project/Program Management, Risk, Risk Management, Systems Administration/Management, Technical Support, Testing, Training/Teaching, United States Air Force (USAF), United States Citizen, User Account Administration, Vehicle Fleets
LOCATION
Hampton, VA
POSTED
Today
User Account Manager
ROLE
We need an experienced User Account Manager to support the 441st Vehicle Support Chain Operations Squadron (441 VSCOS). 441 VSCOS centrally manages the Department of the Air Force's (DAF) vehicle fleet enterprise, providing program management, technical, and training support across 257 steady-state and contingency locations and 387 units, including Combat Air Force, Mobility Air Force, and ISR aircraft units, through the ELMS, AVID, and CISP application systems. In this role, you will manage AVID and ELMS user access, process and audit DD Form 2875 requests, and deliver access training and training aids to users. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.

RESPONSIBILITIES
  • Tracks the user access log for AVID and ELMS and sends weekly reports to the Government designee
  • Manages user access by correctly annotating and uploading forms (e.g., DD Form 2875, user agreement) within one to two business days of receiving the request, with a less than one percent error return rate
  • Reports user accounts at risk of deletion for inactivity in accordance with system administrator guidance
  • Processes, files, and audits DD Form 2875 for AVID and ELMS users according to DoW IT risk management processes
  • Creates and reviews user accounts according to DoW IT risk management processes
  • Reviews system audit logs according to DoW IT risk management processes
  • Implements access training for new users and refresher access training for current users
  • Develops and maintains training aids (e.g., practice tests) to help users understand and access ELMS

REQUIRED SKILLS/EXPERIENCE
  • 2 to 4 years of experience in user account administration, access management, or IT support, preferably in a DoW environment
  • Familiarity with DD Form 2875 and DoW identity/access management processes
  • Working knowledge of ELMS or AVID preferred
  • Strong attention to detail and organizational skills for high-volume access request processing

REQUIRED EDUCATION / CERTIFICATIONS
  • Associate's or Bachelor's degree in information systems, business administration, or related field; equivalent experience considered

LOCATION
  • 445 Weyland Road, Langley AFB, VA. 23665

CLEARANCE
  • U.S. citizenship is required

CLIENT
  • US Air Force (USAF), Defense Property Accountability System (DPAS)
WORK HOURS
  • 40 hours per week
  • 8 hours per day

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility — W2 

RELOCATION
  • Not eligible for relocation benefits

COMPENSATION
  • Salary range: $75,000 – $90,000
  • Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options

West 4th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.


 

Powered by JazzHR

About the Company

W

West 4th Strategy

West 4th Strategy provides rapid response technology services to defense, civilian, and homeland security customers. We build and mobilize dynamic teams of qualified technologists who embody competence, professionalism, and a commitment to results.

We excel at moving fast to find the right people to get the job done.

And the best part of our technology teams? They make the government’s mission their mission. Our teams work with a sense of purpose to power the government.

West 4th Strategy. Our work defines us.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
2016
WEBSITE
http://www.west4thstrategy.com

Resume Resources

Free Resume TemplatesFree Resume Builder