User Experience Designer - AI Focused

International Business Machines Corp

Austin, TX

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Best Practices, Establish Priorities, IBM Product Family, Mentoring, Organizational Development/Management, Product Management, Prototyping, Strategic Planning, Thought Leadership, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Austin, TX
POSTED
6 days ago

We're looking for a highly experienced User Experience Designer to help define and deliver next-generation AI-powered user experiences for IBM Power. This role requires a designer who not only delivers exceptional design work, but also leads UX direction, shapes best practices, and raises the bar for AI-driven design across the team.

You will operate with a high level of autonomy and influence, driving end-to-end design for complex, AI-enabled product experiences. You will play a key role in defining how users interact with generative AI systems-ensuring these experiences are intuitive, trustworthy, transparent, and impactful.

A critical aspect of this role is deep, hands-on expertise using modern AI tools, IBM Bob, Claude, CoPilot, etc as a core part of your design practice, from ideation through validation.

You'll join the IBM Power Design team in Austin, where we work in a hybrid environment and spend 3 days per week in office to collaborate, learn from each other, and build our design community.

What You'll Do

  • Design complex, end-to-end AI-powered user experiences, from early concept through delivery
  • Define and evolve interaction patterns for generative AI, including prompts, conversational UX, copilots, and agent-based workflows
  • Use our AI tools extensively to explore design concepts, generate variations, simulate user interactions, and rapidly iterate on solutions
  • Translate ambiguous AI capabilities into clear, usable, and business-aligned experiences
  • Partner closely with Product Management, Development and AI Subject Matter Experts to shape experiences grounded in real technical constraints and opportunities
  • Drive UX strategy and design direction within your product area, influencing roadmap decisions and feature prioritization
  • Facilitate workshops and design explorations that integrate AI-enabled ideation and prototyping methods
  • Partner with UX Research to define and validate hypotheses, particularly in emerging AI interaction models
  • Contribute to and evolve AI UX best practices, patterns, and design systems within the organization
  • Elevate the team through design critiques, mentorship, and thought leadership in AI experience design
  • Ensure all experiences meet high standards for usability, accessibility, trust, and responsible AI design

Portfolio Expectations

Candidates at this level are expected to demonstrate depth, leadership, and AI-specific expertise through their portfolio.

Portfolio Must Include:

  • 2-3 detailed case studies of AI-powered or AI-assisted experiences, showing:

  • Problem framing and ambiguity resolution

  • Clear articulation of AI's role in the experience

  • Design decisions informed by user needs and AI constraints

  • Evidence of designing one or more of the following:

  • Conversational interfaces (chat, copilots)

  • Prompt-driven workflows

  • Agent-based or multi-step AI systems

  • Demonstration of hands-on use of modern AI tools in the design process, including:

  • Prompt examples and iteration strategy

  • How AI outputs influenced design decisions

  • Use of AI for prototyping or simulation

About the Company

I

International Business Machines Corp

At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.

Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1911
WEBSITE
http://www-03.ibm.com/employment/us/