User Experience Designer

The (REMOTE) User Experience Designer role includes designing digital experiences to be straightforward, efficient, and enjoyable for users. Key responsibilities include conducting research, creating wireframes/prototypes, testing usability, and iterating based on feedback to improve overall satisfaction and meet business goals. Key tasks include user interviews, data analysis, journey mapping, and designing intuitive flows and interfaces, ensuring accessibility and brand alignment.

Essential Responsibilities

• User Research: Conduct interviews, surveys, and usability tests to understand user needs, behaviors, and pain points.
• Design & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize solutions.
• Usability Testing: Test designs with users to find issues and validate solutions.
• Collaboration: Work with developers, product managers, and other stakeholders to implement designs.
• Iteration & Analysis: Analyze user data and analytics post-launch to make continuous improvements.
• Design Documentation: Create and help maintain structured design documentation that captures user flows, interaction behavior, and design requirements, ensuring alignment across Product and Engineering and consistency with design system.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

• Execute Company initiatives and other activities requested by supervisor
• Updates job knowledge by participating in educational opportunities.
• Contributes ideas on ways to optimize or improve the team, the department, and the Company

• Bachelor's Degree UX Design, Visual Design, Interaction Design, Experience Strategy, Content Strategy Design Research, Accessibility preferred
• Equivalent combination of education & experience

• 2+ Years Designing web experiences for mobile, tablet, and desktop required

• Figma: Figma Design and Prototyping
• Usability Testing: Qualitative research methods
• Visual Design: User Interface (UI) Design
• Accessibility: Designing for ADA compliance
• A/B Testing: Quantitative research methods
• Design: User Experience (UX) Design

• Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.
• Functions independently within broad scope of established departmental policies/practices; generally refers specific problems to supervisor only where clarification of departmental operating policies/procedures may be required.