User Researcher, PICO- San Jose - (Third-party Associate)

Beijing ByteDance Technology Co Ltd

San Jose, CA

JOB DETAILS
SKILLS
A/B Testing, Analysis Skills, Artificial Intelligence (AI), Audiovisual, Business Support, Career Counseling, Communication Skills, Consumer Electronics, Customer/Client Research, Data Analysis, Data Collection, Diversity, Environmental Research, Ergonomics, Establish Priorities, Human Factors, Internationalization, Leadership, Localization, Market Research, Multitasking, Product Design, Product Lifecycle, Product Strategy, Product Testing, Project/Program Management, Research Skills, Social Sciences, Strategic Planning, Usability Engineering, User Interface/Experience (UI/UX)
LOCATION
San Jose, CA
POSTED
30+ days ago

About Team

We are an agile, insight-driven research team that partners closely with stakeholders across cultures, time zones, and technical backgrounds. We independently own the full research lifecycle-from method selection and scrappy ops to execution and analysis-while juggling multiple projects in a fast-paced, complex product space. Above all, we focus on the must-answer questions that drive key business decisions and confidently advocate for our findings.

Responsibilities

  • Work in an agile environment, managing multiple research projects simultaneously.
  • Build relationships and communicate insights effectively with stakeholders from diverse cultural and technical backgrounds.
  • Adapt work schedules to collaborate across global time zones and support high-volume research periods.
  • Design and execute appropriate research methods to address key questions.
  • Conduct end-to-end research in a lean environment, including study design, recruitment, execution, and analysis.
  • Perform primary and secondary research, synthesizing insights from multiple data sources.
  • Quickly develop understanding of complex product spaces and user needs.
  • Identify and prioritize critical research questions that support key business decisions.
  • Present and advocate research insights to influence product strategy and stakeholders.

Minimum Qualifications

  • 3+ years of combined academic (social sciences or business) and industry research (market, UX, or consumer research), such as a PhD with 1+ year industry experience, Master's with 2+ years, or Bachelor's with 3+ years.
  • Experience leading full research cycles including problem definition, study design, recruitment, data collection, analysis, reporting, and strategy development.
  • Experience in usability evaluation (e.g., A/B testing, heuristic evaluation, card sorting, task analysis) and large-scale asynchronous research such as diary or longitudinal studies, including creative recruitment of niche audiences.
  • Experience researching software and hardware products, understanding the product design lifecycle, and conducting research across diverse geographies with attention to internationalization and localization.

Preferred Qualifications

  • Background in one or more sectors such as consumer electronics (especially AV/VR), physical consumer products or durable goods, or applied artificial intelligence.
  • Human Factors research experience.
  • Knowledge of ergonomics and perceptual assessment methods.
  • Experience with anthropometric evaluation and user-centered product testing.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 3-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDances Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy

About the Company

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Beijing ByteDance Technology Co Ltd