Usher | Part Time | Greensboro Coliseum Complex in Greensboro, North Carolina | Careers at Greensboro Coliseum Complex Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Usher | Part Time | Greensboro Coliseum Complex Location US-NC-Greensboro Job Post Information : Posted Date 14 hours ago(4/24/2026 10:06 AM) Job ID 2026-31526 Location Name Greensboro Coliseum Complex Category Guest Services Type Regular Part-Time Location : Location US-NC-Greensboro Job Post Information : External Company Name Oak View Group Job Post Information : External Company URL https://www.oakviewgroup.com/ Location : Postal Code 27403 Location : Address 1921 West Gate Blvd Job Post Information : Post End Date 7/24/2026 Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary As an Usher, you will play a vital role in creating a welcoming and enjoyable experience for guests at events, such as concerts, theater productions, or sports games. Your primary responsibility is to assist and guide guests, ensuring their comfort and safety throughout the event. This role requires strong communication skills, attention to detail, and the ability to remain calm and professional in high-pressure situations. Ushers play a crucial role in ensuring a positive and memorable experience for guests at events. This role will pay an hourly rate of $15.00 For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until July 24, 2026. About the Venue The Greensboro Coliseum Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas. It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, and exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy. The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today's biggest artists like Drake, Bad Bunny, and Taylor Swift. The Complex also includes the 167,000-square-foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there''s the White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, the ACC Hall of Champions, and the 3000-seat Odeon Theatre. As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike. Responsibilities Welcome guests as they arrive at the venue, providing friendly and courteous assistance. Verify tickets and direct guests to their seats or designated areas, ensuring smooth entry and efficient seating. Provide information about the event, venue facilities, and amenities, and assist guests with special needs or requests. Monitor guest flow and seating arrangements to prevent congestion and ensure a safe and orderly environment. Be prepared to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and assist guests as needed. Enforce venue policies and regulations, such as no-smoking areas or prohibited items, to maintain a comfortable and secure atmosphere. Collaborate with other event staff, including security personnel, ticket takers, and concession workers, to ensure smooth operations. Provide excellent customer service at all times, addressing guest inquiries, concerns, and complaints professionally and efficiently. Assist performers or presenters with directions, seating arrangements, or other requests as needed. Assist with post-event clean-up and venue reset, ensuring everything is in order for the next event. Adhere to venue policies, procedures, and safety regulations at all times. Perform other duties as assigned. Qualifications High School Diploma or G.E.D. preferred. Previous experience in a customer service-based industry is preferred. Previous experience within sports, entertainment, or a related field is preferred. Ability to follow instructions and work in a fast-paced environment. Must have strong verbal and written communication skills. Ability to handle stressful situations. * Must be able to work a flexible work schedule, including weekends, nights, and holidays as required. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Options Apply NowApply Share this job with your Network. Email this job to a friend.Refer this job to a friend. We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening! 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