Summary: Represents JAC Management Group in a front line capacity working with the public. Uniform supplied. Employee takes responsibility. Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Assist guests by directing them to their correct section, row and seat.
2. Assist guests with seating problems and issue relocates.
3. Provide the public with directions and information regarding upcoming events and services offered.
4. Tag and record lost and found items.
5. Address guest concerns and work with the difficult customer. |
| Location | Youngstown, Ohio |