Analysis Skills, Billing, Contract Management, Contract Requirements, Customer Relations, Customer Support/Service, Defense Federal Acquisition Regulations (DFAR), Detail Oriented, Government Contracts, Military, Order Processing, Problem Solving Skills, Regulatory Compliance, Repair Orders, Risk, SAP, Sales Management, Team Player, Time Management, United States Citizen
Customer Account Specialist
Phoenix AZ
Contract - 1st Shift, 5/40
Pay Rate: $36.17/Hr.
Benefits: medical, dental, vision, 401k
Qualifications: Customer Account Specialist • US Citizenship
- Bachelors degree
- High level of computer transactions daily, administering 200+ orders at any given time
- Proven ability to maintain accuracy in a dynamic environment
- Customer interaction management, both internal and external
- Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
- Managing, interpreting, and executing customer contractual requirements
- Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
- Determining validity and disposition of warranty claims
- Adhering to Global Trade compliance regulations
Job Summary: Customer Account Specialist Candidate should be a proactive team player with sharp attention to detail and analytical skills, taking initiative to address and resolve issues.
Preferred Qualifications: Customer Account Specialist • SAP proficient
- MRO Customer Account Management
- US Government Repair Contract Administration
- FAR's and DFAR's
- CAV · PIEE 76825
A
Apollo Professional Solutions Inc
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)