Utilities Field Operations Supervisor

Utilities Field Operations Supervisor

Salary

$84,965.44 - $108,413.38 Annually

Location

1900 Oak Industrial Dr NE Grand Rapids, MI

Job Type

Permanent

Job Number

355-0826

Department

Water

Opening Date

08/25/2026

Closing Date

9/4/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Nature of Work

The purpose of this job is to supervise work over several types of utility crews engaged in maintaining and repairing the Citys water distribution system, customer metering, sanitary sewer system and the storm sewer system. Performs work under the general supervision of a designated superintendent.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Plans, organizes, schedules, assigns and evaluates the work of subordinates; provides training and counseling as needed; conducts employee evaluations, handles complaints and grievances; takes disciplinary actions as needed
• Supervises crews engaged in the operation, maintenance and repair of water and sewer lines, manholes and related systems and customer metering; ensures proper response to wide array of service emergencies
• Assures proper health, safety and environmental standards are followed during the course of the work; complies with all associated local, state and federal regulatory requirements; inspects work performed and oversees its proper completion
• Maintains effective relationships with contractors in relation to customer service, scheduling and following MDEQ law to ensure water quality
• Develops and implements safety programs. Assures proper health, safety and environmental standards are taught, applied and practiced. Ensures infrastructure maintenance activities comply with state and federal water quality guidelines and standards
• Assures that adequate supplies, materials and equipment are available to personnel; requisitions, supplies, and materials as needed
• Coordinates internal and external departments
• Provides meter maintenance operations response dealing with a variety of customer issues
• Performs related work as required

Minimum Training and Experience

Required Education and Experience

• High school diploma (or GED equivalent)
• -AND--
• At least six (6) years of related work experience, including three (3) years of supervisory experience in a public works field, water distribution system and/or customer metering, sanitary or storm water collection systems, or construction work in underground utilities with knowledge of equipment operations
• -OR--
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

Required Licenses or Certifications

• State of Michigan EGLE S3 license
• State of Michigan EGLE Stormwater Operators certification
• FEMA National Incident Management System (NIMS) certification

Other Information

We Offer:

• Medical, Dental, and Vision starting on Day 1
• 6% employee 401a contribution with employer matching (6% or 7% based on bargaining unit)
• Employee & Employer contributions to Retiree Health Savings Account
• Voluntary benefits such as term life insurance, flexible spending accounts, accidental insurance, disability insurance, and deferred compensation plan options
• Twelve Paid Holidays
• Paid Vacation and Sick Time
• Paid Parking (if applicable)
• Employee Home Ownership Incentive
• Tuition Reimbursement and professional development opportunities
• Paid Parental Leave
• Employee Assistance Program with free mental health counseling
• Comprehensive Wellness program with a health and wellness incentive
• Employee Discounts and Perks

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Leaves and Accommodations Analyst, Amanda Kaulback. Email akaulback@grand-rapids.mi.us or HRemploymentbenefits@grcity.us or by phone at (616) 456-4668.

The City of Grand Rapids does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy or gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please Note:

This position is subject to the provisions of the applicable collective bargaining agreement and all relevant civil service rules. For additional information, links to union agreement and Civil Service Rules are provided below.

Collective Bargaining Agreements

Civil Service Rules

City of Grand Rapids Employee Benefits Webpage

01

Do you possess a high school diploma (or GED equivalent)?

• Yes
• No

02

Do you possess six (6) years of experience in a public works field, water distribution system, customer metering, sanitary or storm water collection systems, or construction work in underground utilities with knowledge of equipment operations?

• Yes
• No

03

If you answered "Yes" to the previous question, please describe your experience. If you answered "No", write "N/A".

04

Do you possess three (3) years of supervisory work?

• Yes
• No

05

If you answered "Yes", please describe your supervisory experience identifying the number of employees you oversaw and the type of work they were performing. If you answered "No", write "N/A".

06

Please indicate which licenses or certifications you currently possess.

• State of Michigan EGLE S3 license
• State of Michigan EGLE Stormwater Operator certification
• FEMA National Incident Management System (NIMS) certification
• None/Not Applicable

Required Question

Employer City of Grand Rapids

Address 300 Monroe Ave, NW

8th Floor, Room 880

Grand Rapids, Michigan, 49503-2206

Phone (616) 456-3176

Website http://www.grandrapidsmi.gov/jobs/human-resources-Department