Job Description Summary:
As the Housekeeping Utility Clerk, you ensure the cleanliness, functionality, and organization of housekeeping equipment, tools, and storage areas. Your work supports daily operations by maintaining vacuums, carts, and other machinery, while keeping linen rooms and supply areas clean and orderly. Your contributions help the department run efficiently and uphold high service standards.
Job Description:
Provide timely and courteous guest service consistent with the company's guest service culture
Receive and distribute supplies from the loading dock to basement storage
Ensure proper placement and accurate inventory records, including chemicals
Maintain and clean all tools, equipment, and machinery (excluding electrical), such as vacuums, extractors, and GRA/Runner carts; ensure safe storage after use
Perform deep cleaning and floor care duties in guest rooms, corridors, spare linen rooms, and basement areas while assisting with special cleaning projects as needed
Track and report daily linen counts and complete weekly/monthly inventory of supplies, submitting reports to management
Label all chemicals accurately and maintain updated SDS documentation
Install hair dryers, clean irons and rubber bathmats, and remove hard water deposits from fixtures as needed
Safely dispose of soiled or biohazard mattresses and box springs; wrap and discard old mattresses according to procedures
Move and position heavy furniture and items such as desks, cabinets, and mattresses when required
Operate extraction equipment and perform bio clean-ups related to water flow or contamination
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Qualifications
1-2 years of housekeeping or facilities support experience preferred
Previous experience in carpet care or floor cleaning strongly preferred
Ability to follow instructions and complete tasks accurately in a fast-paced environment
Strong communication skills and willingness to work as part of a team
Committed to fostering a respectful, inclusive, and safety-conscious work environment
Requirements
At least 18 years of age
High School Diploma or equivalent required
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
None
Physical Requirements
Regularly push/pull up to 50lbs
Regularly lift and/or carry up to 25lbs at floor, knee, waist, and chest levels
Regularly squat, kneel, reach, bend, twist
Occasionally sit and work at a desk or computer
Frequently standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Ability to ascend and descend stairs
Work Environment Potential Conditions
Indoor
Outdoor
Smoky
Noisy
Extreme hot cold temperatures
Slippery surfaces
Exposure to dust, fumes, and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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