Utility Houseperson (Full Time) (36209)

Cleans and maintains hotel facilities including guest rooms using adequate equipment such as carpet extractors, floor machines and buffers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Provides excellent guest service
• Receives from Housekeeping Office the daily task sheet.
• Signs out and back in a two-way radio for communication in the hotel.
• Follows ACCRS outlined procedures in cleaning hallways, storage and public areas
• Uses cleaning supplies and equipment according to the established procedures so the
• Housekeeping areas are disinfected.
• Cleans and maintains all hallways, stairwells, floor lobby areas, storage and elevator landing areas onassigned floors.
• General floor care as needed (i.e. strip, wax, mops, vacuuming, carpet extracting).
• Collects soiled linens in the linen chute. Makes sure that no foreign objects are mixed with the linen
• Takes linen from the laundry area to the assigned floors for distribution among room attendants.
• Turns in Lost and Found items left in public areas as outlined in the departmental procedures.
• Takes supplies from the general storage area to the linen closets on the floors.
• Moves and arranges hotel furniture
• Reports maintenance or equipment problems to the Housekeeping office or supervisor
• Reports missing or damaged items in the rooms or the public areas to the supervisor.
• Sweeps, scrubs, waxes and polishes floor.
• Performs deep cleaning of rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, and woodworks, door panels, and sills.
• Empties trash receptacles from public areas.
• Cleans and removes debris from driveway and garage areas.
• Responsible for correcting all unacceptable job tasks not completed to standards.
• Responsible for the use of the keys signed out and to turn in all assigned keys at the end of the shift
• Handles guest requests in a timely manner.
• Handles soiled linen and trash according to standards.
• Assists in other areas of Housekeeping as necessary.

SUPERVISORY RESPONSIBILITIES

• None.

GAMING EXPERIENCE NOT REQUIRED

QUALIFICATION REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION and/or EXPERIENCE

• A minimum of 6 months of hotel houseperson experience or equivalent.
• Must be able to communicate in English.

WORKING CONDITIONS/PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be able to work in a smoke filled environment. Must be able to stand for extended periods of time.