Scope of Work

Position Title: Utility Porter

Reports To: Property Manager

Project Location: 200 Lakeway Medical Parkway

Objective:

To support building engineers in the effective operation, maintenance, and repair of commercial buildings, ensuring tenant satisfaction and building systems functionality.

Key Responsibilities:

Tenant Support & Work Order Management

• Addresses tenant repair requests involving: electrical, lighting, plumbing, HVAC, structural components such as windows, walls, flooring, and roofing
• Respond to and complete assigned work orders daily on work order system
• Schedule work efficiently and return completed documentation to the Property Manager
• Communicate directly with tenants and property manger regarding work order status and maintain records of interactions and resolutions on work order system

Preventive Maintenance & Inspections

• Assist in performing preventive maintenance on building systems and equipment
• Support interior and exterior inspections to identify and report deficiencies
• Ensure vacant spaces are clean, functional, and "Market Ready" for leasing
• Spot clean the common area restrooms, and restock paper products in common area restrooms through-out shift.

Lighting and Electrical Support

• Replace lamps and/or ballasts in tenant spaces and common areas including: corridors, stairwells, restrooms, janitorial, mechanical, and electrical rooms
• Repair and maintain access doors, ensuring proper function and safety
• Replace door hardware such as handles and locks as needed

Plumbing Maintenance

• Assist with the repair and installation of plumbing fixtures: toilets, urinals, faucets, drinking fountains, water heaters

Minor Carpentry and General Repairs

• Perform touch-up painting as necessary in common areas
• Replace broken or damaged ceiling tiles
• Install signage (e.g., building directories)

Inventory & Shop Maintenance

• Maintain inventory of materials and supplies
• Order and/or pick up necessary parts and tools
• Keep engineering shop and building plans organized and up-to-date

Workflow Prioritization & Reporting

• Prioritize tasks to ensure efficient resolution of maintenance issues
• Complete all assignments and preventive maintenance tasks accurately and on time
• Report directly to the Property Manager with updates on task status and building conditions

Deliverables:

• Completed work orders with documentation
• Inspection reports for tenant spaces and building systems
• Organized inventory and shop space

Tenant satisfaction and operational readiness o