Utility Setup Coordinator

Pay: $15.30/hour + Performance-based tiers

Location: Hybrid (In office Tuesday, Wednesday and Thursday)

Schedule: Monday - Friday 8 am - 5 pm Mountain Tim

Why Choose Conservice?

Are you looking for a career with a company that puts YOUR growth and development first? At Conservice, we invest in our team members and create paths for long-term success. If you are a proactive problem solver who thrives in a dynamic environment, we'd love to have you join our Single Family team!

Position Overview

As a Utility Setup Coordinator, you will play a crucial role in ensuring seamless transitions for our clients' residential properties. You will act as the primary liaison with utility providers-coordinating account start and stop dates, resolving property issues, and ensuring services are fully activated so homes are ready for repairs or new tenants.

Key Responsibilities

• Drive Utility Activations: Manage utility requests end-to-end via phone, email, web portals, and fax to schedule start/stop dates and confirm account details.

• High-Volume Communication: Place outbound calls to utility providers (spending ~90% of your day engaging with providers) to research and resolve incomplete requests, property liens, balance inquiries, and inspection needs.

• Problem Resolution & Payment Management: Swiftly navigate obstacles, resolve urgent account issues, and utilize authorization to issue payments and settle account balances.

• Multi-Tasking Excellence: Efficiently manage high workflows and handle multiple utility requests across complex software systems-even while on hold.

• Client & Partner Engagement: Maintain direct, professional correspondence with brokers and provide clear, accurate updates to clients via Conservice software notes and messaging.

• Master Complex Workflows: Quickly adapt to unique client methodologies by navigating multiple databases, programs, and client documents simultaneously.