Utility Technician II - Distribution

Utility Technician II - Distribution

Salary

$27.55 - $40.90 Hourly

Location

Goodyear, AZ

Job Type

Full-Time

Job Number

FY2600762

Division

Water Services

Department

Water Services

Opening Date

07/13/2026

Closing Date

7/27/2026 5:00 PM Arizona

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Job Description Summary

Performs a variety of skilled work to maintain water wells, chemical feeder equipment, pumps, motors, telemetering sensory equipment, treated water storage facilities, water distribution pipelines and related appurtenances, sanitary sewers for the collection of wastewater, pumping equipment for water and wastewater, and water and wastewater treatment plant equipment and operations. Performs difficult technical and mechanical work in the operation and maintenance of water and wastewater treatment and conveyance facilities. May provide direction to peers and subordinates in performance of routine day-to-day work activities.

The ideal candidate for Utility Technician II - Water Distribution is a reliable, safety-minded technician with foundational experience in water distribution systems and a strong desire to grow within the profession. Candidates who already hold an ADEQ Grade II Water Distribution Certification are highly encouraged to apply; however, those with an ADEQ Grade I certification are equally considered, provided they have the ability to obtain a Grade II within their first 12 months of employment.

The strongest applicants will have practical, hands-on exposure to field work such as service line repairs, valve and hydrant operation, meter installations, utility locating, and basic water main maintenance. They should feel comfortable learning and operating equipment such as backhoes, dump trucks, and powered tools as part of routine work. Familiarity with 811 utility markings, OSHA safety standards, MAG requirements, and general ADEQ rules is beneficial, but candidates will receive training in these areas as needed.

Ideal candidates embody the City of Goodyear's Core Values-Integrity, Initiative, Empathy, Optimism, Innovation, and Adaptability. They work well in a team environment, communicate respectfully with customers and coworkers, and demonstrate a willingness to learn, take direction, and support the operational needs of the Water Services Department.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals that are committed to build and maintain a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess these six core values:

Adaptability - Integrity - Initiative - Empathy - Optimism - Innovation

Only a limited number of the most qualified applicants meeting the Citys requirements will be invited for an interview. The examination process for this position will consist of a panel interview. All communication regarding application status and interview notifications will be sent via email- please monitor your junk/spam email for communication as it will come from a system generated source.

Essential Functions

This information is intended to be descriptive of the key responsibilities of the position. The following functions do not identify all duties performed by the incumbent. Other duties and responsibilities will be performed as assigned.

• Demonstrates a continuous effort to improve operations by streamlining work processes, decreasing turnaround times, and working cooperatively and jointly to provide efficiency and excellence in the use of City resources.
• Delivers outstanding customer service. Establishes and maintains open communication with all internal and external customers; to include co-workers, contractors, residents, and other City departments. Informs immediate supervisor of daily operations, important developments, and work activities.
• Adheres to industry and City safety standards, policies, practices, and procedures. Provide services in accordance with government standards such as Bluestake, OSHA, and MAG. Prepares and submit required safety records and reports.
• Executes routine and emergency operational, maintenance, construction, and repair functions of infrastructure or equipment utilized in the water distribution division. Provides direction and clarifies routine day-to-day priorities in the field. Provides input to supervisors regarding performance reviews for UT I and self.
• Installs, maintains, replaces, and repairs water mains, water service connections, fire hydrants, valves, and related appurtenances. Notifies customers of water service interruptions in accordance with Public Works policies and procedures. Requests and conducts utility locates in accordance with Arizona's Bluestakes law. Locates water and wastewater infrastructure utilizing quarter section maps or electronic locators. Properly identifies Blue Stake marks and adheres to all Rules and Regulations that pertain to the Blue Stake program.
• Assumes the duties and responsibilities of the Distribution Division Senior Technician as assigned during his/her absence.

Requirements

• Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency. Community college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Experience: Minimum two years experience in a related field.
• Certifications and Other Requirements: Valid driver's license, ADEQ Grade I Operator License in specific area of concentration in Distribution, and obtain a ADEQ Grade II Operator License in Distribution and obtain a Commercial Driver's License within 12 months of hire.
• Reading: Work requires the ability to read written instructions, manuals, letters, and machine equipment readings, measurements, or gauges.
• Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, division, and formulas.
• Writing: Work requires the ability to write letters, memos, and reports.
• Managerial: Semi-Complex - Work requires the occasional direction of helpers, assistants, seasonal employees, interns, or temporary employees.
• Policy/Decision Making: Moderate - The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. Work involving discretion is typically reviewed before finalized.
• Technical Skills: Broad Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities.
• Interpersonal/Human Relations Skills: Moderate - In addition to the sharing of information, interactions at this level may also include providing advice to others outside direct reporting relationships on specific problems or general policies/procedures. In many of the interactions, contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

12 Month Objectives

Within the first month:

• Attend Goodyear Employee Orientation (GEO) and complete all required assignments and training.
• Review the Water Services Department Mission, Vision, and Core Values.
• Become familiar with Distribution Division SOPs for hydrants, valves, meter operations, service line repairs, and emergency callouts.
• Participate in Distribution daily huddles to understand team priorities and communication expectations.
• Complete required safety training, including PPE use, OSHA basics, 811 locating overview, and heat-illness prevention.

Within the first 3 months:

• Demonstrate understanding of Goodyear's distribution system, service area, pressure zones, and critical infrastructure.
• Perform basic service orders (on/off, meter checks, leak checks) with minimal assistance.
• Become familiar with 811 utility locating procedures, MAG standards, and documentation requirements.
• Learn and operate division software/tools: Field Maps, Tyler Munis, GIS (GYMAPS), and Microsoft Office Suite workflows.
• Review Division SOPs for valves, hydrants, meter replacement, and service line repairs, and provide feedback for improvements.
• Complete all computer-based training (CBT) modules required by Water Services.

Within the first 6 months:

• Perform hydrant maintenance and valve exercising according to SOP with minimal assistance.
• Successfully complete at least one stand-by (on-call) rotation under supervision.
• Demonstrate safe operation of equipment such as the backhoe, dump truck, trailer, and tapping/boring tools.
• Build working knowledge of emergency response procedures, including main breaks, outage notifications, and traffic control setup.
• Strengthen team collaboration by supporting coworkers during scheduled repairs, shutdowns, and customer interactions.

Within the first 12 months:

• Independently perform hydrant, valve, and meter maintenance following Division SOPs.
• Demonstrate competency operating a backhoe, dump truck, and towing equipment safely and effectively.
• Take a lead role in at least one planned shutdown or repair activity, demonstrating problem-solving and communication skills.
• Maintain all required certifications; obtain ADEQ Grade II Water Distribution Certification (or be on track for completion within the first year).
• Complete all City-wide mandatory training by assigned deadlines.
• Provide excellent customer service by resolving field issues professionally and maintaining good communication with residents and internal partners.
• Participate actively in Core Values rollout efforts, discussions, and Division initiatives.

The City of Goodyear offers a highly competitive benefits package including:

• Vacation Leave: 14 days per year, increasing with longevity. Goodyear offers an enhanced vacation benefit of recognizing total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date)
• Health Insurance: Three health plans available to select from at a group rate
• Dental Insurance: Two dental plans available to select from at a group rate
• Vision Insurance: Available at a group rate
• Flexible Spending Accounts: Health Care and Dependent Care accounts available
• Short Term Disability Insurance: City-paid coverage
• Cancer Benefit: City-paid coverage
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employees cost
• Longevity pay beginning at year six
• Tuition Assistance: $5,250 per calendar year
• Employee Assistance Program
• Onsite wellness center/clinic
• Access to the Goodyear Recreation Center
• Robust employee well-being program
• Free identify theft monitoring and protection with Aura
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%)
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period)
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.

01

Please indicate your highest level of education:

• High School Diploma or GED
• High School Diploma or GED + 6 months of college
• Associate Degree or higher

02

Please indicate your years of relatable experience (2080 hours = 1 year):

• Less than 2 years
• 2 - 3.9 years
• 4 years or more

03

Do you possess a valid driver license?

• Yes
• No

04

Are you willing to obtain a ADEQ Grade II and CDL (Commercial Driver License) within 12 months of hire?

• Yes
• No

05

Do you have hands on experience with water distribution maintenance and repairs?

• Yes
• No

06

Describe your hands on experience with water distribution maintenance and repair. How many years have you worked in field operations?

07

Do you currently hold an ADEQ Grade I or II Water Distribution certification? If Grade I, can you obtain Grade II within 12 months?

08

Are you familiar with proficiently using heavy equipment or powered tools?

• Yes
• No

09

What equipment are you proficient in operating independently? Describe a complex task you completed using heavy equipment or powered tools.

10

Do you possess customer service skills?

• Yes
• No

11

Provide an example of a time you assisted a customer during a service call or repair.

12

Describe a time you identified a system issue and took action without being prompted.

Required Question

Employer City of Goodyear

Address 1900 N. Civic Square

Goodyear, Arizona, 85395

Website http://www.goodyearaz.gov