Analysis Skills, Artificial Intelligence (AI), Best Practices, Consulting, Cross-Functional, Customer Acquisition, Customer Support/Service, Information Architecture, Interviewing Skills, Needs Assessment, Onboarding, Performance Metrics, Power BI, Reporting Dashboards, Strategic Analysis, Support Documentation, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX), Wireframes
- Develop and establish dashboard design standards, best practices, and reusable templates for Power BI and other analytics tools.
- Standardize layouts, navigation, filter placement, KPI hierarchy, color schemes, and overall usability to ensure a consistent user experience.
- Define user personas and map out analytics user journeys by conducting stakeholder interviews and analyzing reporting needs.
- Identify opportunities and strategies to improve analytics adoption, user engagement, and trust in enterprise data products.
- Create recommendations for dashboard usability and business outcomes based on user interaction analyses.
- Help define the vision and information architecture for a centralized reporting repository, focusing on discoverability, governance, and user access.
- Collaborate with technical teams to influence dashboard and reporting environment design prior to platform rollout.
- Advise on integration of AI-enabled self-service analytics experiences for future scalability.
- Partner closely with business stakeholders (e.g., Travis Cox) to gather, translate, and implement feedback into actionable UX/design recommendations.
- Present design concepts, wireframes, and recommendations to stakeholders for feedback and approval.
- Develop and recommend user enablement and training strategies to drive analytics tool onboarding and adoption.
- Assist in creating documentation and support materials to enhance user support and dashboard engagement.
Required Skills:
- User experience strategy, dashboard design, stakeholder engagement, analytics adoption strategies, reporting repository concepts, and collaboration with cross-functional teams.E
Expert Technology Services