Amazon.com Inc logo

UX designer, Cross Border and International Expansions

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago
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    Skills

    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Embedded Systemsunmatched
    • Problem Solving Skillsunmatched
    • Product Engineeringunmatched
    • Prototypingunmatched
    • Resolve Customer Issuesunmatched
    • User Experience Design (UXD)unmatched
    • User Interface/Experience (UI/UX)unmatched
    • eCommerceunmatched

    Description

    We"re looking for a UX Designer to join the Cross-Border Shopping UX team, delivering end-to-end design solutions across global e-commerce experiences that help customers discover and purchase products from around the world. You"ll work across multiple product areas spanning Shopping CX and Apps, partnering closely with product, engineering, and research to ship customer-facing experiences at scale.

    Key job responsibilities

    Own end-to-end UX design for cross-border shopping features

    Deliver high-quality interaction design, visual design, and prototypes that solve complex customer problems

    Collaborate with PM, engineering, and research partners to define problem spaces, explore solutions, and iterate based on data and feedback

    Contribute to design systems and patterns that scale across multiple international marketplaces

    Present design rationale clearly to stakeholders, incorporating feedback while advocating for customer needs

    Operate in fast-paced sprint cycles, managing multiple concurrent workstreams with minimal oversight

    About the team

    Cross-Border Shopping UX is a high-impact design team embedded within Amazon"s cross-border organization. We own the end-to-end customer experience across multiple product areas spanning cross-border shopping and standalone apps. We operate on 2-week sprints, move fast, and ship globally. Every designer on this team owns multiple workstreams and has outsized influence on product direction - you won"t be pushing pixels in a corner. You"ll be shaping how hundreds of millions of customers discover and buy products across borders.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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