UX Designer Expert

Job Title: UX Designer- Expert

Location: Austin, TX

Duration: 12+ Months (Contract to Extend/Hire)

Note - The position will initially be remote. Once a seat is assigned, it will transition to a hybrid work model.

Job Description:

TOP 3 SKILLS:

• Expertise w/Foundational UX principles.
• Experience in executing High Fidelity Design.
• Documentation/Project Tracking experience (Confluence, Jira)

Our Opportunity:

• The Client User Experience and Design is responsible for software design across advisor services platforms, which is primarily desktop and responsive mobile.
• We are a multi-disciplinary group of user experience designers, visual designers, content writers, and researchers.
• We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.
• Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design. Our purpose is to design tools and experiences that enable users to achieve their financial goals.

The team is responsible for:

Design Consulting

• Facilitate collaborative design sessions, including sketching and ideation.
• Lead design reviews and drive decisions.
• Create design solutions with a multi-faceted team considering all aspects of the advisor experience, from consultative to end client/consumer experience
• Faithfully translate the established patterns and design systems to ensure company goals are met.
• Understand that great designs are achieved iteratively.
• Visualize ideas in a clear form (sketch, diagram, wireframe or prototype) and provide appropriate level documentation.

Design Management

• Set expectations with the project team and prioritize activities.
• Create and maintain design schedules.
• Communicate status and agreements with the project team.
• Review work with UX managers, keep them updated on project status, and escalate items appropriately.

Design Expertise and Execution

• Maintain the high standards set by the group.
• Conduct the primary design activities, create deliverables, and conduct QA at an expert level.
• Participate and support research efforts.
• Commit to improving our process and methods with an emphasis on both effectiveness and efficiency.

Teamwork, Collaboration, and Engagement

• Work well with all partners to deliver work.
• Support UX team members.
• Strategically listen to feedback and help guide the delivery
• Collaborative and cooperative.
• Has a design position but is not rigidly fixed when presented with new information.
• Passionate about team, our mission, and the needs of our partners and users.
• Enthusiastic about UX design.

Empathy & Curiosity

• Understand user needs, walking in their shoes when possible.
• Focus on innovation and improvement.
• Regularly learns more about design theory, practice, and tools.

Why your work matters:

• You will support an engaged set of users who rely on our products to manage their financial lives
• By researching and understanding the user needs, you will be able to impact how our users do business with the client.
• You will learn how balance functionality against complexity on a highly visible platform that serves millions of advisors and retail customers.
• You will work with an engaged design team that fosters a learning environment.