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UX Designer Senior

Iconma

Detroit, MI

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JOB DETAILS
SALARY
$46.51–$49.66 Per Hour
SKILLS
Agile Programming Methodologies, Best Practices, Call Center Software, Communication Skills, Content Development, Conversation Engine, Cross-Functional, Customer Support/Service, Documentation, Health Insurance, Health Plan, Needs Assessment, Product Design, Prototyping, Requirements Management, Technical/Engineering Design, Usability Engineering, User Experience Design (UXD), User Interface Design, Wireframes
LOCATION
Detroit, MI
POSTED
18 days ago
Our Client, a Health Insurance company, is looking for an UX Designer Senior for their Detroit¸ MI location.
 
Responsibilities:
  • Participates in requirementgathering activities to understand business needs, user goals, product scope, and measures of success
  • Translates concepts, requirements, and product direction into user flows, wireframes, prototypes, and highfidelity designs
  • Designs clear, efficient workflows for users operating in complex, informationrich environments
  • Documents screen states, interaction behavior, empty/error/loading states, and design rationale to support implementation
  • Collaborates closely with product owners, business partners, content strategists, developers, and other designers
  • Iterates on designs based on stakeholder feedback, usability considerations, and technical implementation needs
  • Works within established design systems and UX standards to maintain consistency and scalability
  • Designs responsive experiences and considers usability across relevant screen sizes and system constraints
  • Applies accessibility and humancentered design best practices throughout the design process
  • Communicates design decisions clearly through design reviews, walkthroughs, and supporting documentation
  • Demonstrates the ability to work in an Agile product environment with evolving requirements and delivery timelines
 
Requirements:
  • Three (3) to five (5) years of experience in UX or product design, with demonstrated ability to create highfidelity, productionready designs for complex digital products.
  • Advanced Figma design skills
  • Create polished, highfidelity screen designs, prototypes, and design documentation in Figma
  • Apply componentbased design, auto layout, responsive behavior, variants, and interaction states
  • Work efficiently within an established design system and contribute to scalable, reusable patterns as needed
  • Experience designing complex workflows and enterprise or servicesupport tools
  • Translate business requirements, user needs, and technical constraints into clear, usable workflows
  • Design for multistep interactions, dynamic states, edge cases, and decisionsupport experiences
  • Collaborate with crossfunctional teams to refine designs through build and implementation
  • Experience designing AIenabled, assistant, chatbot, or decisionsupport experiences
  • Experience designing internal tools, contact center applications, or customer service representative workflows
  • Experience working on products in active build, pilot, or BuildOperateTransfer environments
  • Ability to understand how data, service, and technical limitations affect design implementation
  • Familiarity with healthcare, health insurance, or other highly regulated digital experiences
  • Strong visual and interaction design skills
  • Bachelor’s degree in related field required
  • Master’s degree in related field preferred
  • Extensive Experience in the User Experience Design field can be used to substitute education..
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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