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UX Designer Senior

ICONMA, LLC

Detroit, MI

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JOB DETAILS
SALARY
$47.39–$50.54 Per Hour
SKILLS
Agile Programming Methodologies, Best Practices, Call Center Software, Communication Skills, Content Development, Conversation Engine, Cross-Functional, Customer Support/Service, Documentation, Health Insurance, Health Plan, Needs Assessment, Product Design, Prototyping, Requirements Management, Technical/Engineering Design, Usability Engineering, User Experience Design (UXD), User Interface Design, Wireframes
LOCATION
Detroit, MI
POSTED
1 day ago
Our Client, a Health Insurance company, is looking for an UX Designer Senior for their Detroit¸ MI location.
 
Responsibilities:
  • Participates in requirementgathering activities to understand business needs, user goals, product scope, and measures of success
  • Translates concepts, requirements, and product direction into user flows, wireframes, prototypes, and highfidelity designs
  • Designs clear, efficient workflows for users operating in complex, informationrich environments
  • Documents screen states, interaction behavior, empty/error/loading states, and design rationale to support implementation
  • Collaborates closely with product owners, business partners, content strategists, developers, and other designers
  • Iterates on designs based on stakeholder feedback, usability considerations, and technical implementation needs
  • Works within established design systems and UX standards to maintain consistency and scalability
  • Designs responsive experiences and considers usability across relevant screen sizes and system constraints
  • Applies accessibility and humancentered design best practices throughout the design process
  • Communicates design decisions clearly through design reviews, walkthroughs, and supporting documentation
  • Demonstrates the ability to work in an Agile product environment with evolving requirements and delivery timelines
 
Requirements:
  • Three (3) to five (5) years of experience in UX or product design, with demonstrated ability to create highfidelity, productionready designs for complex digital products.
  • Advanced Figma design skills
  • Create polished, highfidelity screen designs, prototypes, and design documentation in Figma
  • Apply componentbased design, auto layout, responsive behavior, variants, and interaction states
  • Work efficiently within an established design system and contribute to scalable, reusable patterns as needed
  • Experience designing complex workflows and enterprise or servicesupport tools
  • Translate business requirements, user needs, and technical constraints into clear, usable workflows
  • Design for multistep interactions, dynamic states, edge cases, and decisionsupport experiences
  • Collaborate with crossfunctional teams to refine designs through build and implementation
  • Experience designing AIenabled, assistant, chatbot, or decisionsupport experiences
  • Experience designing internal tools, contact center applications, or customer service representative workflows
  • Experience working on products in active build, pilot, or BuildOperateTransfer environments
  • Ability to understand how data, service, and technical limitations affect design implementation
  • Familiarity with healthcare, health insurance, or other highly regulated digital experiences
  • Strong visual and interaction design skills
  • Bachelor’s degree in related field required
  • Master’s degree in related field preferred
  • Extensive Experience in the User Experience Design field can be used to substitute education..
 
Why Should You Apply?

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ICONMA, LLC

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