UX Product Designer, Frndly TV Experience

Roku

San Jose, CA

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JOB DETAILS

SALARY

$185,000–$210,000 Per Year

SKILLS

Apple, Artificial Intelligence (AI), Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Design Evaluation, Design Services, Detail Oriented, Human-Computer Interaction, Identify Issues, Merchandising, Operating Systems, Problem Solving Skills, Product Design, Product Engineering, Product Management, Project Lifecycle, Prototyping, Research Skills, Team Player, Television Broadcasting, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Work From Home, Writing Skills

LOCATION

San Jose, CA

POSTED

Today

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your firstday at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the Team

We believe that great user experiences come from people who have the vision to see the big picture while still maintaining an incredible attention to detail. The User Experience team at Roku is comprised of UX designers, researchers, and writers working collaboratively with our world-class Product and Engineering teams to meet customer needs for a Roku experience that delivers simplicity and delight.

About the Role

Roku is looking for a UX Product Designer with strong interaction design skills to drive the evolution of the Frndly live TV streaming experience and the integration of Frndly TV into the overall Roku discovery and playback experience. This design work will involve UX for browsing and searching for shows, live TV guide integration, playback, DVR functionality, merchandising, entry into subscription signup flows, and more. There will be significant collaboration with other UX designers working in these areas. Designs will apply to our TV OS 10-foot experience and our web experience.

Frndly TV will join more than 60 premium subscription services that have been integrated within the Roku platform - including Apple TV, Peacock, Paramount+, HBO Max, and Fox One - with more coming every quarter. Each features a consistent user interface to help customers enjoy their entertainment across multiple subscriptions in one place.

For California Only - The estimated annual salary for this position is between $185,000 and $210,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

Work closely with product managers and business stakeholders to identify the problems, business priorities, and user outcomes that your designs will address
Collaborate closely with Product Management and Engineering throughout the project lifecycle as the primary UX point of contact
Partner with experienced User Researchers to gain insight on user needs, and to determine and execute the ideal research methodology to evaluate your designs
Design features for Frndly so that they collectively create a consistent, seamless, easy-to-use experience for customers to subscribe to and watch their favorite shows
Collaborate with other UX designers responsible for features related to browsing, searching, playback, live TV Guide, sign-up flows, and more
Use AI tools to help refine features, build prototypes, and help elevate and evolve the craft of UX at Roku by contributing new skills and AI-focused process innovations
Own your designs and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
Give and receive feedback in regular design critiques with your peers and during formal design reviews with UX management

We're Excited If You Have

3+ years of UX design experience focused on interaction design for consumer products. Experience designing a variety of features related to TV streaming services for consumer audiences is a big plus
A proven track record in interaction design, showing artifacts of the process that help support your design decisions, as well as the business results driven by those designs
Experience collaborating with product managers, developers, and management to refine design concepts through rapid iterations, meeting the goals of both users and the business
Hands-on experience working with User Researchers (or conducting User Research yourself) and utilizing the results of that research to shape your designs
Expertise in designing and prototyping with Figma
Practical experience and personal enthusiasm for using AI tools throughout the UX design process, and for managing your work overall
A passion for getting the subtle details right when it comes to creating a high-performing, world-class experience
Endless empathy for the user
A degree in Design, Human-Computer Interaction, or a related field

#LI-SSC

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit

By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.

About the Company

Roku

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