Primary Skills: Research Projects (advanced), Project Management (advanced), Stakeholder Communication (advanced), Risk Management (intermediate), Process Improvement (intermediate), Recruiting Operations (expert), Lab Management (advance)
Contract Type: W2/C2C only
Duration: 6+ Months Contract (High possibility of extension)
Location: San Francisco Bay Area. Hybrid (3 days in Mountain View/ month & 1 day in SFO/ month)
Pay Range: $60 - $65 Per Hour on W2
Job Summary:
- The role is primarily focused on end-to-end research recruiting operations for client's Health user research projects, requiring strong cross-functional communication, SQL familiarity, and stakeholder management.
- Oversee the App Newsletter pipeline and build internal applications, dashboards, and automations using AI tools (e.g., AI Studio, Sparks, Jetski) to streamline team workflows.
- 7+ years of experience in UX Research Operations, research recruiting, or lab infrastructure management.
Key Responsibilities:- Research Recruiting Operations (~50% of time): End-to-end participant management — identifying participants, drafting communications, tracking responses, scheduling, NDA coordination, and logistics (in-person vs. remote). SQL query writing used to pull participants from product logs.
- Physical Lab Management (~15% of time): Weekly visits to labs in Mountain View (~3 days/month) and San Francisco (~1 day/month) to maintain camera/microphone arrays, troubleshoot AV equipment, manage access, and scope/deploy lab changes. 34 Requires tech-savviness and ability to handle real-time support pressure.
- Vendor/Researcher Support (~22% of time): Onboarding vendorized UX researchers, managing tool access, providing documentation, mentorship, and general operational support.
- Program Operations (remaining time): Sending newsletters, maintaining an operational tracker across 6–8 concurrent projects, identifying synergy opportunities across client's Health product teams.
Notable Points- Health/wearables knowledge
- Area of focus: Cross-functional communication, autonomous decision-making, ability to take direction, and clear/concise documentation. 910
- Top 3 things to highlight: (1) End-to-end participant recruitment experience, (2) stakeholder management and independent working ability, (3) willingness to align with her strategic direction.
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