UX Research Operations Lead, GeminiApp, DeepMind

UX Research Operations Lead, GeminiApp, DeepMind - Google Careers

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UX Research Operations Lead, GeminiApp, DeepMind

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in Program Management, Operations, or a similar role supporting UX research, design, or product development teams.

Preferred qualifications:

• Track record of standing up operational programs (like UXR democratization) from scratch in high-growth, fast-evolving technology organizations.

About the job

..

Artificial intelligence will be one of humanity's most transformative inventions. At Google DeepMind, we are a pioneering AI lab with exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our technologies for widespread public benefit and scientific discovery, ensuring safety and ethics are always our highest priority.

We are pushing the boundaries across multiple domains. Our global teams offer various learning opportunities and varied career pathways for those driven to achieve exceptional results through collective effort.

Responsibilities

• Stand up and lead a research democratization program. Create the playbooks, templates, self-serve workflows, and guardrails that empower the broader UX, Product, and Engineering teams to connect with customers safely, ethically, and responsibly.
• Manage the GeminiApp UXR budget, navigate complex procurement processes, and own relationships with external research vendors and tool providers.
• Lead and mentor a small, high-performing team of contractors dedicated to participant recruitment, panel management, and operational support.
• Design and scale new initiatives that lower the friction for the entire UX organization to get in front of customers, driving a deeply embedded culture of customer obsession.
• Identify opportunities to leverage AI (including Gemini) to streamline the research life cycle-from automated scheduling and repository tagging to AI-driven synthesis and distribution of insights.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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