UX Researcher - AI & Enterprise Collaboration

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint.

In This Role

As a User Experience (UX) Researcher, you will help shape product strategy and user experiences by uncovering actionable insights about customer behaviors, needs, and challenges. Partnering closely with cross-functional stakeholders, you will conduct both qualitative and quantitative research to influence product decisions, validate user experiences, and ensure customer needs remain central throughout the product development lifecycle. This role requires strong research expertise, excellent communication skills, and the ability to thrive in a fast-paced environment while managing multiple projects independently.

Key Responsibilities

• Design, execute, and analyze both qualitative and quantitative user research studies to inform product strategy and experience design.
• Conduct foundational and evaluative research, including user interviews, usability testing, surveys, and other research methodologies.
• Identify customer pain points, unmet needs, and opportunities through research findings and customer data analysis.
• Provide insights that influence short-term product improvements and long-term product roadmap planning.
• Perform UX health assessments and validation studies to evaluate product readiness and overall user experience quality.
• Collaborate closely with product managers, designers, engineers, data scientists, and other stakeholders throughout the product lifecycle.
• Translate research findings into clear, actionable recommendations that drive business and product decisions.
• Communicate research methodologies, insights, and strategic recommendations to audiences at varying levels across the organization.
• Advocate for customer needs while balancing business objectives, technical constraints, and stakeholder priorities.
• Drive alignment across teams by ensuring customer insights are incorporated into design and development decisions.
• Independently manage multiple research projects while maintaining high standards of rigor and execution.

Required Qualifications

• Bachelor''s degree in Marketing, Human-Computer Interaction (HCI), Psychology, Social Sciences, Human Factors, or a related field, or equivalent practical experience.

• 4-6 years of professional experience conducting user research within the technology industry.

• 4+ years of experience applying research methods that influence both product strategy and detailed user experience design.

• Expertise in qualitative research methods, including:

• User interviews

• Usability testing

• Contextual inquiry

• Foundational research

• Experience with quantitative research methods, including:

• Surveys

• Card sorting

• Data analysis

• Other quantitative UX research techniques

• Hands-on experience collecting, analyzing, and synthesizing behavioral research data to improve products and user experiences.

• Experience working in fast-paced environments requiring strong organizational skills, prioritization, flexibility, and independent execution.

• Ability to operate effectively in ambiguous situations while maintaining attention to detail and delivering high-quality results.

• Strong communication and presentation skills, with the ability to clearly explain research methodologies, findings, and recommendations.

• Demonstrated experience partnering with cross-functional teams including product management, design, engineering, and other stakeholders.

• Proficiency with UX research platforms and tools such as:

• UserTesting

• DScout

• Qualtrics

• Marvin

• Similar research platforms

• Ability to present a portfolio showcasing research projects, methodology selection, stakeholder collaboration, and measurable impact.

Preferred Qualifications

• Prior experience researching and validating AI-powered product experiences and workflows.
• 2-4 years of experience supporting enterprise software or enterprise-scale technology solutions.
• Experience conducting both foundational and evaluative research across different stages of product development.
• Strong ownership of end-to-end research projects from study design through stakeholder recommendation and implementation.
• Experience leveraging both qualitative and quantitative insights to influence product direction.
• Familiarity with productivity, collaboration, or workplace technology platforms.
• Demonstrated ability to build trusted partnerships across product, design, engineering, and leadership teams.
• Experience supporting customer-centric product strategy through evidence-based research.
• Exceptional storytelling and stakeholder influence skills.

Salary Range

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $43-$45.67 USD/hourly. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall outside the stated range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: 1-2 days per week onsite in Redmond, WA