B2B eCommerce, Business-to-Business (B2B), Communication Skills, Contextual Inquiry, Cross-Functional, Customer Relations, Customer/Client Research, Ecosystems, Heavy Equipment/Vehicles, Internet of Things, Life Insurance, Product Design, Product Engineering, Qualitative Research, Quantitative Research, Research Skills, Team Player, Technical/Engineering Design, Usability Testing, User Experience Design (UXD), User Groups, User Interface/Experience (UI/UX), Vision Plan, eCommerce
IDR is seeking a UX Researcher to join one of our top clients for an on-site opportunity in Richardson, TX. This role involves leading comprehensive user research initiatives within a complex hardware-software environment focused on consumer IoT, heavy equipment controls, and B2B portal networks. The position offers a chance to influence product design by advocating for user needs through data-driven strategies and cross-functional collaboration.
Position Overview for the UX Researcher:
- Lead mixed-method research projects across diverse technological ecosystems, including IoT and B2B platforms.
- Design and execute qualitative and quantitative research studies, including usability testing, surveys, and interviews.
- Collaborate with Product, Engineering, and UX teams to translate research findings into actionable product insights.
- Manage user recruitment, conduct contextual inquiries, and synthesize data into compelling stories.
- Work closely with cross-functional teams to improve accessible design practices and user experience.
Requirements for the UX Researcher:
- 3+ years of experience planning and executing qualitative and quantitative research, including usability testing, contextual inquiry, surveys, and interviews.
- 3+ years partnering with Product, UX Design, and Engineering teams to translate user insights into impactful product decisions.
- Strong understanding of studying diverse B2B and B2C user groups in complex ecosystems.
- Experience navigating smart device workflows and managing centralized research repositories.
- Excellent communication and collaboration skills within cross-disciplinary teams.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.
To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.
Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.
If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com