UX Researcher – SharePoint AI Experiences

Team Red Dog is hiring a UX Researcher – SharePoint AI Experiences for our client, a user experience–driven organization and global productivity and collaboration leader. This role offers the opportunity to shape the future of AI-powered SharePoint experiences by leading qualitative and quantitative user research that directly influences product strategy, usability, and customer satisfaction. You'll partner closely with product managers, UX designers, engineers, and data scientists to uncover meaningful user insights, validate emerging AI features, and help deliver intuitive enterprise software experiences. If you're passionate about human-centered research, enterprise technology, and driving product decisions through evidence-based insights, this is an opportunity to make a measurable impact on products used by millions.

Top Required Skills (Must Haves):

1. Qualitative User Research (2–4+ years): Experience planning and conducting user interviews, usability studies, and foundational research to uncover customer needs and validate product experiences.
2. Quantitative Research Methods (2–4+ years): Ability to design and analyze surveys, card sorting, UX metrics, and behavioral data to support product strategy and design decisions.
3. Research Tools & Platforms (2–4+ years): Hands-on experience using platforms such as UserTesting, DScout, Qualtrics, Marvin, or similar tools to execute and synthesize research.
4. Cross-Functional Product Collaboration: Experience partnering with product management, UX design, engineering, and data science teams to translate research findings into actionable product improvements.

Opportunity Overview:

Join a highly collaborative team helping define the next generation of AI-powered SharePoint experiences. This role offers the opportunity to influence both near-term product development and long-term product strategy through customer-centered research. You'll own end-to-end research initiatives, work alongside experienced product teams, and see your insights directly shape enterprise software used by organizations around the world.

How you will make an impact:

• Design, plan, execute, and analyze qualitative and quantitative UX research studies.
• Conduct usability testing, user interviews, surveys, and foundational research to understand customer behaviors, motivations, and pain points.
• Deliver research findings that inform product strategy, feature prioritization, and user experience improvements.
• Partner closely with product managers, UX designers, engineers, and data scientists throughout the product development lifecycle.
• Perform ongoing UX health studies to evaluate product readiness for engineering release.
• Identify opportunities to improve customer satisfaction through data-driven insights.
• Clearly communicate research methodology, findings, recommendations, and business impact to stakeholders at multiple organizational levels.
• Help shape AI-driven SharePoint experiences through continuous customer validation and discovery.

The expertise you bring:

• Bachelor's degree in Marketing, Human-Computer Interaction, Psychology, Human Factors, or a related field, or equivalent experience.
• 4–6 years of professional UX research experience within the technology industry.
• Experience conducting both evaluative and foundational research that influences product direction.
• Strong expertise in qualitative research methods including usability testing and user interviews.
• Experience with quantitative research methods including surveys, card sorting, UX metrics, and behavioral analysis.
• Proficiency using research platforms such as UserTesting, DScout, Qualtrics, Marvin, or similar tools.
• Experience collecting, synthesizing, and communicating customer insights that drive product decisions.
• Demonstrated ability to work independently in fast-paced, ambiguous environments.
• Excellent communication and presentation skills with the ability to explain research methodology and influence stakeholders.
• Strong portfolio demonstrating strategic research projects, research rationale, methodology selection, and measurable business impact.
• Experience collaborating effectively across product management, UX design, engineering, and data science teams.

What makes a candidate highly successful in this role:

Successful candidates bring industry experience conducting user research for enterprise software products, ideally within Microsoft or a similar technology environment. They have experience independently owning research projects from planning through delivery, demonstrate rigor in study design and execution, and communicate findings in ways that influence product strategy. Strong collaboration skills, experience working with cross-functional product teams, and a passion for improving AI-powered user experiences distinguish top performers. Candidates located in the Redmond area who are comfortable working onsite 1–2 days per week will be especially well positioned for success.

Why Work with Team Red Dog?

At Team Red Dog, people are at the heart of everything we do. Our commitment to personalized service and our deep experience in matching talented professionals with meaningful roles at some of the world’s most inspiring companies is what sets us apart. We take the time to understand your unique skills, strengths, and passions—because we believe your career should reflect who you are.

Whether you're looking to grow, pivot, or simply find a place where your work truly matters, we offer opportunities that empower you to make a positive impact. With excellent benefits, a supportive team, and a role where you can thrive while doing what you love, we’re here to help you take the next step with confidence. Join us—and discover what it means to be genuinely valued in your career.

Generous benefits package for qualified employees includes:

• Health insurance (medical, dental, vision, and life)
• Employer-matched 401K plan
• Paid time off
• Paid holidays

Estimated Start Date: Immediately

Location: Hybrid - Redmond, WA (1–2 days onsite per week)

Job #: 2551

Job Type and Estimated Duration: W2 contract opportunity through 9/30/2026 with potential for extension up to 18 months subject to performance, budget and client discretion.

Rate: $50.00–$56.00/hour

Team Red Dog is committed to providing equal opportunities to everyone, regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic. If you need accommodation during the recruitment process, reach out to hr@teamreddog.com, and we will work to ensure an accessible experience. We strictly adhere to federal, state, and local laws to maintain a workplace free from discrimination and harassment.

We offer competitive compensation aligned with U.S. industry standards, and our final offer will reflect the candidate’s location, job-specific skills, experience, and knowledge.

• All applicants must be authorized to work in the U.S. without the need for sponsorship.
• Team Red Dog is an E-Verify employer.
• Employment is contingent upon the successful completion of a reference and background check.
• Please no solicitations from C2C or recruiting firms.