Architectural Design, Brokerage, Coaching, Communication Skills, Customer Experience, Customer Support/Service, Customer/Client Research, Financial Planning, Financial Services, Graphic Design, Human Factors, Industrial Design, Information Architecture, Presentation/Verbal Skills, Prototyping, Retirement Planning, Team Player, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Wealth Management, Writing Skills
Job Title: UX / UI Designer
Position Type: Contract
Client Location: Merrimack, NH - Onsite
Job Description
There are currently multiple open positions at the Senior User Experience Designer level.
The Role
Client is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It's a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.
The Expertise and Skills You Bring
- 4-6+ years of UX or related experience is preferred
- A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
- Experience working on agile teams delivering value in digital products preferred
- Experience running and/or using research to support evidence-focused design decisions preferred
- A digital portfolio we can review online is required
- An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
- Ability to design across all channels including web, native, and automated
- Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
- A foundation of development knowledge, both web and mobile
- Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
- Partnering with user research to understand the customer problems to tackle
- Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
- An unwavering curiosity to ask why
- Design brings you happiness
- Lead the design strategy and execution on their product team, with some guidance and coaching
The Team
This role supports Personal Investing at the client, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports client's User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.