The Garage Valet Attendant is a customer service position involving parking and retrieving vehicles for customers. The primary responsibility of a garage valet is to provide a positive and efficient parking experience for customers and to make a fantastic impression through every interaction by engaging with our guests and customers in a positive and friendly manner, giving them the best experience possible while providing safe and efficient service.
Responsibilities
Keep the safety of self and others in mind at all times.
You will park customers' vehicles in designated parking spots, ensuring they are parked safely and securely, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide exceptional guest experience.
Maintain organization at operation.
Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
Use professional communication and VPNE-approved language choices.
Help facilitate transition at the end of the shift.
Provide information about the garage, such as the hours of operation, rates, or any special promotions upon request.
Always maintain a neatly groomed appearance.
Cleaning duties as assigned
Adhere to the VPNE attendance policy.
You will adhere to all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting any hazards or incidents.
Ability to fill out damage or accident supports
Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Requirements:
Must be at least 18 years old
Able to smile during customer interactions
Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
Maintain uniform standards when on job premises
Ability to read, write and verbally communicate in English
Ability to move quickly.
Ability to organize cars efficiently
Ability to stand for long periods
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
Ability to lift a minimum of 50 lbs
Possess a valid Driver's License
Be able to pass a criminal background check and RMV check
Ability to create relationships with customers
Be organized
Clean driving record deemed insurable by VPNE's current insurance provider
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VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
About Us
VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, universities, events, and hospitality companies throughout the nation.
At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services.
Founded in 1990, VPNE provides custom designed parking, transportation, and support services solutions to the Healthcare, Hospitality, Real Estate, Education, and Event Industries. We believe our responsibility is to drive our client's business and build their brand.
Our Approach
We spend time truly understanding our client’s business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. We also provide additional services to ensure that all aspects of our clients' business is successful and their customers are happy.
By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, vision, and life insurance, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland.